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February 2024 by Steve Dixon
My return was completed in less than a day.
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February 2024 by Kyle Bauch
Haven't gone anywhere else in over a decade.
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March 2023 by Jessica Thomas
Everything went well and everything got done in a timely manner. 100% customer satisfaction.
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April 2022 by Roger McGee Sr.
We very much enjoy our tax agent. She and all the team members make the trip very enjoyable.
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March 2022 by Morgan Hopp
Melissa is the BEST! She is always SO helpful and knows exactly what she's doing. Has never steered my husband & I in the wrong direction. If you need someone for help highly recommend her!
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March 2022 by Zach S.
The first time I called the receptionist was friendly and professional. I am very happy I was able to come INTO the office and meet with Steve Rath. I did not want to drop off my taxes like in years past. HR Block in Popular Grove was willing to meet in person while still going through COVID precautions. Steve was detailed, personable and meticulous throughout the meeting, taking time to explain my tax situation. I will be back for years to come when doing my taxes. Highly recommend!
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March 2022 by Sarah Lembkey
This is the best place to have your taxes done. Very fast and efficient.
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March 2022 by Susan Palumbo
Everyone was really nice and there were no problems.
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February 2022 by Typical Americant
If you like the small town charm that can still be found in Belvidere and surrounding areas, this H&R Block office is for you. I was welcomed at my appointment time with no wait and was on my way with taxes completed in about 15-20 minutes! They're fun but professional. Simple and comfortable..
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February 2022 by Sunbelt Rentals
Melissa my tax preparer has the best customer service skills. She explains everything in detail & helps with all questions you may have. I will continue to use her as long as she is preparing taxes & I have used H&R Block for my taxes since 1988
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February 2022 by Samantha Roman
I have been a hr client for many years. I have been to a lot of the offices, between Rockford, loves park, Machesney Park, and Belvidere. My recent experience with the office in Poplar Grove was awesome. Everyone was extremely friendly, yet professional. I will recommend my friends and family to HR Block, but only to this particular office.
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February 2022 by Stacey Lewis
I love my tax lady. She is the best!
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June 2021 by Cat Newb
We were allowed to make an appointment for today even though the office was closed. We called the number that was posted on the building’s door and the lady that answered was incredibly rude and obviously annoyed we called. 1) why would you have that number posted if you don’t want people calling it? 2) she lied claiming she had left multiple messages saying we had to reschedule when she had left none. 3) right after the call we got a text saying our appointment was for today so obviously it was never changed. Super disappointed in the customer service she provided.
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April 2021 by Tammy Mitchell
We have been using H&R Block for years and have always received great service.
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April 2021 by Terry Moses
My tax preparer is amazing!
