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September 2024 by Leanne Bishop
I had a tire blow out on I-55, it was so hot out, semi trucks were flying by me… there was no way I could’ve changed the tire.
I called and they responded right away! I was so impressed with how kind and helpful he was. He worked very quickly and efficiently, I could tell he has a lot of experience. But, most importantly, I felt very safe and could tell he cared. The price was more than reasonable.
I’m really grateful there are still people out there that take pride in their work and care about others.
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July 2024 by Tonda Mallory
Came from Bloomington to go to a play in Pontiac. About three minutes away from our destination we had to pull over. Flat tire. Bernies Towing came to the rescue and changed the tire in pouring down rain. So friendly and professional. Thank You!!!
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July 2024 by john nelson
excellent customer service
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July 2024 by Garik Roberto
Very expensive, they asking 700$ for 100 ft towing
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December 2023 by Henry Scheltens
Timely, efficient, quality and care. I recommend there services.
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December 2023 by Kim Dailey
Our kids were stranded in Pontiac tonight after a car accident.. They waited for over 3.5 hours for State Farm to find them a truck and 1.5 hours for Triple A.. which not even one call from either place.. We showed up from 2.5 hours away- I called Bernie’s he was there in less than 30 mins, great price, super helpful and friendly! Always remember in St Louis and need help, I’ve got you! Thank you for your great service!
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December 2023 by Elena
This company is the best always on time and very friendly.
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October 2023 by Ralph Smith
Very helpful, polite
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September 2023 by wade ahrends
Great service
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September 2023 by Manuel Villanueva
Excellent place for trailers and tow trucks for cars.
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May 2023 by That Cheese Guy
Great run business. Shame what happened to the main building. Wishing yall well
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February 2023 by Jaqueline Kelly
It’s pouring rain and I need an emergency tow, this guy is out to help me in no less than an hour. A rate more amazing than I could have asked for. Outstanding service to the community !
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September 2022 by Vance Miller
Since they're building was a total loss in the fire of 2021 all Bernie's does now is towing and they do a great job at that
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July 2022 by Big M
I cannot say enough good things about this business and the owner. Driving on hwy 47 on the way home from a trip with the family we hit a deer at high speed. The car was badly damaged and not operable. It was getting dark and we were in the middle of nowhere. Bernie got out to us right away, made sure we were okay, and even drove us home which was nearly two hours away. If you need a tow, use them!!Services: Long distance hauling
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June 2022 by Average Joe ..
Unfortunately for the Pontiac Community we lost Bernie's Automotive to a fire last year. Fortunately for me Vance Miller is still running the towing aspect of Bernie's. I first met Vance when my truck decided to turn itself off and not start. Heller motors said they would tow it in to take a look at it. Vance miller showed up, was able to pick me up, and My Truck/Me to Heller Motors to have it looked at. It started right up for Heller Motors. They worked on it for over two hours but couldn't figure out what the issue was. They didn't find the problem and didn't fix it. They said I would just have to "let them know." I'm thinking, great, this will be a nice surprise for me to look forward to. Well today the big surprise happened. I was about a mile and a half north of Towanda heading back to Pontiac from Bloomington. Finding myself dead on the side of the freeway Vance was the first person that came to mind. I called and without hesitation Vance headed my way to rescue me from the sweatbox that my truck was becoming sitting out in that sun. Vance not only picked me and my truck up to drop off at Sam Lemon Chrysler, Jeep, Dodge, Ram in Bloomington but he took me to Enterprise rent a car up the road. They had nothing without reservation so he took me to the airport to check out Hertz, Avis, and National. No reservation, no cars. Vance then drove me back to Pontiac and dropped me off at my motel. You see, I am from out of town and that makes issues like this even harder because I am unfamiliar with the surroundings. Honestly, I wish I would have never met Vance because that would mean that my truck was in Tip-Top running order. However, I am glad that I met Vance because he was someone that not only picked me up and took my truck to where it needed to be but he was a local that I could bounce ideas off of and someone that could provide suggestions. As far as I'm concerned he went above and beyond the duties of a tow truck driver. In the end he didn't feel the need to stick it to me when it came to the bill. I hope that when somebody is in the need of a tow truck driver they go to Yelp to find their answer. Look no farther than Bernie's Towing and cross your fingers that Vance Miller is the person that picks you up.
