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June 2024 by Casper D.
The cleanest Walmart I've ever been to, the staff is very friendly shelves are always stocked.
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February 2024 by Frank R.
This Walmart is one of the smaller sized ones one entrance. It's your basic Walmart people like to complain but everybody has good days and bad days. The store is very clean. The store manager use to be in Ottawa who is now here. His name is Scott. Great guy employees are very helpful. I will continue to shop here.
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December 2022 by Angie R.
Reviewing a Walmart.... Didn't think I ever would. Growing up in Chicago we really didn't have one of these in the city, only in the suburbs. I had heard stories about these stores and I always avoided them. Now I live in a smaller town and Walmart is the only store where I can get everything and it's 10 min away. This store is ok. I love that I can shop at home and pick it up at a time that works for me. I've never had an issue with my order and it's always been ready for me at the time I requested. I also ordered for home delivery once and I didn't have an issue with it. Walmart is nothing fancy and the service can be great and it can be bad. Doesn't stop me from shopping there. Prices are ok and it's convenient to do all my shopping in one place. I've also started using the auto department. I've been getting my oil changed here for a year now and I've had no issues. I go first thing in the morning and shop. I have not had to wait more than 45 min for my car to be done. While I prefer Target, this store is closer to me and the prices are a bit lower. I feel like some customers there are worse than the employees they complain about. You know what to expect when you walk in. Beware......
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February 2022 by Sue C.
Rotisserie chicken was not cooked through. Bloody spot throughout. Traveled 16 miles to get there not going to do another round trip of 16 miles.
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May 2021 by Michael M.
I've been coming to this WalMart for years, but never again. After walking in this morning, many shoppers were not wearing masks. There was no enforcement of Illinois' mask mandate, nor was there any adherence to their own company policy, which requires masks. There was no one at the door checking and no one in the store asking customers to wear a mask. When I asked to speak to a manager (Coach Louis), I was told that they would not be "mask police," and that the mandate is the state's business, not theirs. I was told that the sign out front requiring masks is only something they put up because they are required to do so, in other words to keep up the appearance of adhering to the state's mandate. If you're looking for a safe shopping experience in a clean Covid-free environment, this probably isn't the place for you, as this particular WalMart clearly cares more about making a political statement than it does about keeping its shoppers and staff safe.
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October 2020 by Anastasia Z.
One of the cleaner Walmarts I've been in despite the foot traffic they get over there
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August 2020 by Courtney C.
If I could give it no stars, I would. The manager at the self check out is beyond rude. She wears a yellow jacket and has blonde hair. I won't give a name, but what a rude women. As a manager she should be embarrassed. Embarrassed for the way she acts, and the way she portrays herself as well as the company. Furthermore, they do not disinfect the carts. My mom and I told this women they were not cleaned, as no one was cleaning them. She proceeded to say they were cleaned before coming into the store. Then, we started cleaning the carts ourselves. She then took the bottle and started to talk to another employee loudly, and started making a huge fuss about us using the bottle. After we were done shopping, we went outside and asked the employees if they cleaned the carts. They said no, it's done inside. So, they are not cleaned, we were lied to, and humiliated. The register employees, however, are kind heart people. I love them! It really comes down to the horrible managers at this place, more important the lady. Clean up your act.
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December 2019 by Kyle H.
Complete incompetence as you would expect from a Walmart. Front end managers just staring into space as only 4 registers are open and lines take 15 minutes to even get to the conveyer. Complete lack of common sense. Grade schoolers could make better and more logical decisions. Open more registers!!
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August 2018 by Mark N.
** AVOID THE TIRE AND LUBE ** Tire and lube center is horrible! No one manages employees. I took my car there for a basic oil change because I needed to do some shopping as well. There were three techs and two cars. I was told an hour wait which is very long with so little work. I am also car guy and work in the industry. We were shopping for 78 minutes they said and my car never moved from where I parked it. No one even looked at it. I took my car and left without work being done and got dirty looks from the slow techs like I was a jerk. Never taking my car back there.
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June 2018 by Ryan C.
Went to get a pain script filled after having oral surgery. They said it would be an hour wait for the meds. Since I live 45 minutes away in the middle of nowhere waited for the meds they weren't ready in an hour and 15 so decided to check on the status they were very rude and said can't you just wait till tommorow. Terrible service very impolite and unprofessional.
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June 2018 by Donna C.
All employees were helpful, friendly and cheerful! I used the cart since ive a bum ankle and they all offered to grab stuff for me. Excellent experience!
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February 2018 by Sheila T.
Lines 10 people deep and after a fifteen minute wait they closed the line I was waiting in! Nothing said but CLOSED and the chain wen up in front of my Cart!! 6 people behind me 4 in front!! WOW is all I can say! No customer service here tonight! RUDE
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April 2017 by Rich S.
Plano IL Walmart Supercenter 6800 W Us Highway 34 Plano, IL 60545 Don't go on a Monday If you want your tires balanced as there will be a + 2 hour wait! If you decide to go later in the week like Thursday to beat the crowd, don't go either, as you wait for your car, and wonder, and they do not call you on the phone but tell you when you check on your car that the air compressor broke down and you need to make another appointment #3!
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December 2016 by Jolie R.
The tire and lube center is the absolute WORST!! We brought a car in to have a tire replaced and we were very clear as yo which tire needed to be replaced and you could even see the metal belt protruding from the tire. They replaced the wrong one, then argued with us when we said just give is our old tire back...they wouldn't. Finally, they agreed to put the donut on and gave us the old tire that we will put on the rim ourselves. Never again.
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December 2014 by C R.
Worst. Service. Ever. Never met a more rude assistant manager than at this place. Big box sucks.
