-
April 2024 by Amethyst Holman
FOOD SAFETY HELL!!I was just at this Subway. We were getting a sandwich for my sister, who has very specific dietary needs. She wanted double steak with cheese, nothing else at all on the sandwich. The woman behind the counter didn't listen at all and started adding tomato, lettuce, and pickle.We were shocked and immediately told her that's not what we asked for, and because of my sister's allergies/sensitivities the sandwich had to be plain. The woman then proceeded to pick off the toppings and THROW THEM BACK IN THE BINS!!!! She tried to delicately pick lettuce shreds out from between the steak while we insisted we just wanted the sandwich remade.The employee didn't listen at all and wouldn't remake the sandwich, and started preparing to just cut it and wrap it anyway. We walked out and went to another Subway that actually listened and made our food correctly.DO NOT GO TO THIS SUBWAY IF YOU HAVE FOOD ALLERGIES OR SENSITIVITIES!!!!! I don't normally walk out of restaurants like that, but that was the worst Subway experience I've had in years!
-
January 2024 by Diamond
So the vegetables were dried out abs the bread was hard.
-
January 2024 by Kay
They always be stingy Walmart one is
-
December 2023 by Amanda Monahan
Made a mistake ringing me up, then made me pay a second time, over charging me for a kids meal.Typical subway, slow service, food is just ok.
-
November 2023 by Daisy Cross
Loved
-
October 2023 by Kairu F.
The food is great, service is more than acceptable and the environment is very aromatic. I have one slight problem though, this is the only major food chain around Plano that annoyingly shuts down before 10 while having some of the most protein packed, delicious food to service you at a time like 8pm-10pm. Some people get off work/business and only get a chance to eat by 9-11pm and where are they gonna go to get proper protein packed foods? McDonald's? Burger King? More like all carbs and hardly any protein. Subway is one of the more sustainable food sources of these fast food chains and they can't even keep their schedule even with other food chains. Their scheduling is somewhat disappointing and I can even say that they are losing profitable chance, meaning they could be making more money but it seems like they just don't want to. I am 100% satisfied with day service, don't get me confused or mixed up; but the fact that they can't stay open an extra 30mins, tells me that there is a slight night service problem, whether it's your normal issues or commitment of the team things like such should be worked out. I am now sitting here, without my food, hungry and waiting (for food that ain't coming), and utterly disappointed. Good service, poor scheduling.
-
October 2023 by Richard Oglesby
This was the best service I’ve ever had at subway. Pashy went out her way to help me order my food. Very
-
June 2023 by Random 888
The Subway not even a mile away from this place inside the Walmart is selling the club sandwiches for little under 10 bucks, this place is charging almost 13 and they make the sandwiches slower and worse. Avoid this place like the plague, looks like it has a real cleanliness problem.And yes, they have a sign saying they don't accept coupons, so don't even bother.
-
March 2023 by Gabe A.
New management really made me like this subway. Old management kind of threw me off a little bit but now with new management the food tastes phenomenal! Especially with service, it was honestly amazing. 5/5 would go again honestly a beautiful store too. Any table I pick will have no crumbs on it, that bathrooms are clean, and so are the boards where the sandwiches are made. 100% best subway I've been to.
-
October 2022 by Miki Booker
Friendly service yummy sandwiches
-
August 2022 by Elyse Short
I LOVE the Plano IL subway on South St. They always get my sandwich right, and they know me because it’s always the same 2 workers there. Tonight I forgot my wallet at home on the counter. I was going to have my husband stop to pay since he was down the street but they told me just to take it. They made my night tonight!
-
May 2022 by Suzanne King
I truly support local business....but when I get a 6 inch sub with rancid cucumbers and beef then call them to let them know to be nice and get hung up on 3 times bye Plano subway
-
April 2022 by Lawn Care Chuck
Very good portions of everything on sandwich thank you.
-
January 2022 by Gamer Girl
I usually always love subway, but I ordered it through the app and the food was right but they gave me bread that didn’t taste fresh at all.. I was really looking forward to something fresh after being really sick.. Now I just feel disappointed.
-
December 2021 by Kimberly Young
I ordered for the first time from Plano Subway and when we received our food it was wrong. I ordered 2 foot long steak & cheese with extra meat a foot long Turkey and a six inch meatball. When we received our food we had 1 steak & cheese no double meat, 2 Turkeys and a meatball. When I called the store I was basically accused of lying because the owner “made” them himself. I took a picture of the sandwiches and told him I could send him the picture and he said “well I have video proof they were right” I’ve never been treated with such disrespect and will never order from this Subway again. If I could give them zero stars I would.
