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“We came into the shop to get our phone repaired. It was not charging properly. They figured out that it needed to be cleaned at the charger point. They repaired it and everything is working great. Five-star review.”
“My subway cell phone broke and they charged me $180 for one, I went to Future Mobile store Guatemala and they gave me a free cell phone with three months of balance and I am going to pay $25 monthly with unlimited Internet, in the subway I paid $65 now if it is very Expensive compared to this store, quality of customer service in my Q'eqchi language.”
“Tony, was a big help with my transition from t- mobile. It was a complicated matter having forgotten my pin from T-Mobile..Tony looked at me & said, I got this, I'll get it done ..after a few phone calls he got me up & running..He is a great guy, calm & confident...Really good store at the mall, great team..”
“Came into the store to do return an old phone that was apart of my trade in found out they did not even process it at a different AT&T store and the manager was very fast and efficient with helping me process the trade in and everyone here was very nice and helpful”
“Thank you Jake from AT&T, helped fix my issue with my SIM card and answered all my questions about Apple Watches and the iPhone 16 will be back in August to pick up new ones!”
“Came to Dr. Gadget a few days ago due to dropping my phone and unfortunately causing the screen to crack further causing the screen to consistently flicker, ? an associate by the name Amir quoted to fix my screen for a reasonable price given that my phone is upwards of $1200. Amir gave me the option of leaving my phone over night or coming back tomorrow as they were closing with in the hour. I came back the next day I as honestly couldn't take the light and the constant flickering on my phone as it was really hurting my eyes and causing migraines. Amir quoted me at X amount and I told him I would give him half and the other half when the phone done. He said I could just pay when the phone was finished. I thought the tech did a wonderful job, they finished the job within 1 hr 45 min or so. My phone was back to normal, ofcouse I always dim the screen to the lowest setting when using the phone anyway. But it was just good to know my phone was fixed I didn't loose any apps. And ofcourse you can forget the pictures and vedios. I'm really happy with there services this is the second time I come l unfortunately and hoping it's the last. Lol ? but if hopefully never,(( I do) mess up) another phone I can trust dr. Gadget Im really happy worh how respectful they are and how they respect your privacy, and I say this because they asked me for my password to text the phone but also said it was okay if I didn't want to and they could just test it when I was in the store with them. Ofcourse option #2 was best. One of the associate also sold me a great cover for my phone to protect the screen on the side which absolutely I purchased. I'm really happy Amir was kind, straight to the point, explained what the steps where, gave me a time frame, completed it on time, respected my privacy and over all the other associate was super kind aswell. I'm very happy the screen dim and not flickering causing my to have migraines. I'm very happy I know this review is a few days late but better late than never. I should also mention my husband recommended that I look at other option but other options had also a 4.9 with less reviews they have a 4.9 with way more reviews and when comparing to 1. I've already been before & 2. They've done an excellent job it was a no brainer to disregard any other option and come back to the place that took care of your phone the first time. The second time was just as excellent if not better.”
“SIM card removal pin broke and stuck in the SIM card slot. Ali immediately helped and at no charge removed the pin. He was very helpful and resolved it in less than 5 mins. Super good service.”
“Walked in with a issue with my service“Micah” at Verizon made sure when I walked out that my issues with my service were resolved in a timely manner. Great Service”
“We went to Verizon today with a problem about our Internet and also a question about international travel. Cassie replaced our Internet box and answered all our questions in a very timely fashion. We were very pleased!”
“My phone has gotten hacked and I’ve been dealing with Matthew and he is very knowledgeable and patient and took me thru everything and the best way to handle this.”
“Although I did not end up going with AT&T, I have to highlight the exceptional service I received from Spencer. From the very beginning, he demonstrated a level of professionalism, product knowledge, and customer care that is truly rare in today's sales environment. Spencer took the time to thoroughly explain all my options, presented incredibly competitive pricing, and ensured I had all the information I needed to make an informed decision—without ever making me feel pressured. His approach was respectful, honest, and customer-focused from start to finish. I’ve worked with many sales professionals over the years, and Spencer stands out as the most professional I’ve encountered. I would highly recommend seeking him out if you're considering AT&T.”
“I give my friend a ride he wants to go this location even though, his customer Cricket to pay his monthly bill , even though I was not cricket customer, We went this store cricket ,me and my friends ,one girl was there she help us very well she’s very patience person ,professional person her name was( Cristen V,) it was my first time I went here my experience good and am very satisfied ?,also my friends too We appreciate your help Cristen v Thank you so much.”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
“Great customer service from the young lady that works there, I went about less than a month ago, and she was very helpful. She even applied my screen protector impeccably. Thank you.”
“I just wanted to thank Jon for helping my family and I with exceptional service and support in switching our lines from Apple to Android. It was certainly a process and he was very thorough, honest (which is rare to find), and kind. Ask for Jon if you need any ATT support!!”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“My husband and I just had the most outstanding customer service from Tevin! AT&T is lucky to have this gentleman as an employee. He is an expert in his field, professional and took outstanding care of the 3 customers he was serving at the same time. I will not go anywhere else in the future.”
“went here on the 22 of august for a new phone plan to replace my current one and was greeted by a tall, handsome, dark and brooding man with luscious lips named sergio and he helped me choose the perfect phone plan! i will be coming back here for any of my phone service needs and i pray i will see sergio once more! my only complaint would be he didn't leave me his number :(”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“I always get the best customer service experience at this location. The owner is wonderful and the rest of the team are amazing as well! This is the location to go to!”
“Jacob, the rep that took care of us is incredible! Calm, knowledgeable and worried about assessing what you need!! He is the diamond in the rough of lack of customer service these days! Any organization would be so lucky to have him!!!”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Came in to store location to upgrade phone. Evelyn was very helpful and answered all my questions. Checkout was quick and easy. Would recommend you come here if need a new phone or want to switch to boost they have the best deals.”
“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
“I cannot begin to say how thankful I was for Chris's help getting my email back up and running! He was extremely helpful and knowledgeable...and very patient in teaching me! I appreciate AT&T so much!?”
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“Alonzo was awesome and totally helped me add a service and make
some adjustments to existing items. Really friendly and patient and made quick-work of it! Highly recommend.”