Jewel-Osco, located at 2480 Route 59 in Plainfield, IL, is a grocery store that offers a variety of shopping options and services. Customers appreciate the friendly and helpful staff, with many reviews highlighting staff members who go out of their way to assist, such as offering meal suggestions or creating beautiful floral arrangements. The store features a bakery with birthday and custom cakes, cupcakes, and more, as well as a deli with party trays and an online Order Ahead service for convenience. The butcher block provides a selection of meat, seafood, and sushi trays, while the produce department is praised for its fresh fruits and vegetables. Despite these positives, some customers have expressed concerns about cleanliness, especially in food-serving areas like bathrooms, which they find not well kept. Additionally, there have been issues with incomplete holiday meal boxes, requiring customers to make return trips, though recent feedback indicates that the quality of holiday meals, like Thanksgiving dinner, can be very good, with some describing the food as delicious and plentiful. Sales signage can sometimes be confusing, with restrictions in small print that make offers difficult to understand, and stock shortages of sale items are also noted. Overall, Jewel-Osco is seen as a well-stocked, clean store with friendly employees, especially those willing to help and create memorable experiences, like floral arrangements. Customers value the quality of produce and meats but advise caution with sales and cleanliness standards. Many return for the helpful staff and the variety of items available, making it a convenient choice for grocery shopping and special occasions.
