Bartel's Auto Clinic in Plainfield is a trusted, family-owned auto repair shop that prioritizes customer satisfaction. They service and repair all makes and models, handling common issues such as brakes, check engine light problems, suspension, and more. Customers appreciate their attentive service, honesty, and reasonable prices, often finding their rates much lower than dealerships. The staff is experienced and friendly, providing quick and effective repairs, sometimes within 30 minutes, and offering additional services like shuttle transportation. Many reviews highlight the company's prompt responses, especially in urgent situations, such as resolving VVT issues or oil leaks on the same day. Customers value the transparency and communication, including videos of inspections that explain repairs clearly and categorize them by urgency. The secure property and careful handling of vehicles give clients peace of mind. Overall, Bartel's Auto Clinic is highly recommended for reliable, honest, and efficient auto repairs, making it a preferred choice over other shops and dealerships. Their dedication to doing right by customers and providing great service at fair prices has earned them loyal clients who trust their expertise for both simple and complex vehicle needs.
Great customer care! They engage you and listen to your concerns. Then, when they inspect your vehicle, they send a narrated video educating you while still letting you, the customer, decide on the work. I'll use Bartel's as my exclusive shop from now on. Trevor was my contact and he is top flight!
January 2026
Great customer service. Always kind. And takes time to explain everything that needs to get done with your vehicle.
December 2025
Everyone at Bartels were what a repair facility should be! Dealers’ service departments and other repair facilities should take note of how customer service works!
