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October 2024 by Tad Becker
Useless staff told me three times I had zero medication on file. On fourth call they found it. None of the staff knew what acetaminophen was. Don't use this pharmacy unless you want to be a jerk and demand they do all of your order in front of you, otherwise they WILL half ass it.
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July 2024 by Terry Griffith
Clean and quick in and out
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June 2024 by lexus strawser
I would put zero if I could. The pharmacy had 5 people only three people were actually helping customers. When one of them helped only one customer we walked up to her and she just left and didn't help anyone else.
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May 2024 by Darien Mitchell
If I could leave zero stars I would! I used to work in a pharmacy so I know the rush and the demand and what to expect, but the lack of care and compassion at this store is beyond measure! I went to urgent care at 7 PM in Ottawa and my local pharmacy was already closed so they had to send my scripts to the store. I called ahead of time before making the drive to make sure they got my three scripts and they would be filled and the man that answered the phone. I’m assuming the pharmacist said they came in and that they would be filled. It would take 30 to 40 minutes. So I arrive and I go in and give my name and birthday and the girl proceeds to tell me I don’t have any scripts there. She cannot find anything she talk to the pharmacist they go back-and-forth they finally find my scripts. Then the girl tells me they will be ready in 15 to 20 minutes because they are clearly just now filling them. So the pharmacist calls my name over the loudspeaker to come pick up my scripts and they only have 2 ready and the third one, the pain reliever, the one I really need had an error code and they tried to call my doctors office, but they were already closed so they can’t fill it. This is exactly why I called 45 minutes ago before I wasted my time and gas driving clear to Peru then to be told my script can’t be filled with no apology, no sense of compassion, nothing! These people have no idea that I took a bad fall the night before and have been walking around in pain all day working through it waiting to get off work to go to the doctor so that I could get something for pain! So here I am going on 10 o’clock at night just getting home in tears with no pain relief thanks for nothing Walgreens!!! You need to get it together!!
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March 2024 by Jewel Buckman
This pharmacy is probably the worst I have ever been to. You can never speak to anyone there when you call. The calls always go to a call center. The prescriptions are never filled in a timely manner and they always just seem to be so unorganized. They seem like they don’t care whether you need your medication in a timely manner. I called today multiple times. I was put on hold each time forever and one time the phone just rang and then I was hung up on. Place is just a mess!
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February 2024 by Ethan Harzheim
Most incompetent pharmacy with horrible customer service. Will be going across the street to CVS in the future.
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February 2024 by Tim Gress
They are very fast, courteous and efficient! When I get notification that my prescription is ready, I am in and out like a flash so long as the line isn’t very long. Staff are knowledgeable and helpful, even going out of their way to ask how you are doing and make you feel welcomed, even when there are often many rude and ignorant customers in store and in line. The only reason I gave four instead of five stars is that they are woefully understaffed like every other healthcare facility in the country sadly, it’s not really that store or management’s fault really, I would blame the corporation and the overall economy and the working public really, but it can be a frustratingly long wait in line when busy simply because they lack enough staff to handle very large rushes, it’s not their fault though.
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January 2024 by Jacoby Ellesbury
If you want to wait 30 plus minutes in the pharmacy drive thru no matter the time of day or day of the week this is place to go. CVS in Peru and Hyvee in Peru - you’re in and out in 10 minutes in their drive thru. This place has been a disaster for years and it gets worse by the month.
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December 2023 by A Piper
It was average. Sometimes they have decent clearance offers.
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December 2023 by Henry Vanderpool
Fast and polite
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December 2023 by Katherine Reeland
Tim in the pharmacy is why I am transferring all my families scripts. Tried to pick up my med and he told me he didn't have anything. I tried for several minutes to get it straightened out, I was completely out and it's extremely important that I take it. He refused to help me. I kept trying to give him more info because I knew that I had refills and that I was notified it would be ready on that day and time. Tim just kept saying he couldn't help me and then would say "bye, have a nice day" just being ignorant and refusing to listen to me or even try to get my meds. I called the store 5 minutes after this and an amazing lady answered , i wish i remembered her name, and as soon as I said I was just there trying to get my meds, she apologized and said it was a computer glitch and that she had my meds ready. If you don't know how to do your job, ask for help! Don't treat customers who are trying to help you figure out your mistakes like their garbage. People need their medications to stay alive and this guy does not care at all. He didn't even apologize when I came back to get my meds. This guy is complete trash.
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October 2023 by Abbey Calkins
First time in the store! I ordered a book I had created. The lady was alright and quickly checked me out before I roamed the store. I LOVE that every beauty & skincare product is labeled at the top! It makes it so much easier when finding items. The store isn’t crowded either as most are. Shelves seemed well stocked. There were a few empty spaces in the Halloween isle as you would expect 2 days beforehand. I didn’t get a moment to glance at the cashier’s name I had, but she was sweet! I spoke to her about how clean the aisles looked. She recommended a review? She was paged up front for help so, I assume she’s a manager and it showed! I currently work with the public and I truly understand the frustration that comes with it, but both of the woman I spoke to were kind or at least eager to get me through the line which is a win in my book. Their ice cream section is a must look spot! So many different kinds also friendly for non dairy eaters! Ice cream is cheaper here than at the grocery store I work! The ONE DOWNFALL is trying to get into contact with any department. I shouldn’t have to wait on the phone for over 15 minutes to reach the photo development department AND after 15 minutes I just hung up. That’s ridiculous. You’re better off going into the store if possible. All around, not a terrible experience by any means. Shoutout to the cashier, your kindness was appreciated.
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October 2023 by Leighanne Turner
Very convenient place but some items are pricey
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October 2023 by Glenn Castle
Tried calling to straighten out an insurance issue waited two hours and five attempts to talk to someone without any luck I did leave a voicemail but no return on that either if I ever manage to get my prescription filled it will be the last time I ever use this pharmacy
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October 2023 by Heather Taylor
Ordered multiple 16x20 photos, instead of the girl rolling my photos up she folded them and completely ruined them. Real nice customer service
