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July 2024 by manda somes
I honestly don't even know how to start this review but sometimes the beginning is the best so I'll start there I recently spent a few hours floating down a river an managed to get sun poisoning an had an allergic reaction to sun block an 2nd degree sunburns I went to an urgent care today now mind u that was at 930 this morning they called in a ointment for me to Walgreens I need the cream to be able to numb my legs an help the burns that are seeping an change the bandages..fast forward its now 726pm Walgreens is still processing an ointment at that point I called cvs I was connected to the pharmacy technician named Katherine an let me tell you she not only got my prescription transferred but she had it filled an ready to go within 30mins..I couldn't be more thankful for everything she did when I was connected I was literally crying in pain she calmed me down she walked me thru everything she even got me a discount on the prescription due to insurance reasons I want this company to know how amazing she is an how much she cared she promised she call me back an she did withing mins if hanging up. I will be transferring all of my prescription an my family's prescription to cvs because of Katherine and everything she did for me. Thank you again Katherine you have no idea how much this has helped me tonight. I wish I could upload the screenshot time stamped from my Walgreens app an the calls with Katherine to show everyone just how amazing she was an how quickly she helped me
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May 2024 by KHM
There are two people at this pharmacy that go above and beyond and are actually pleasant to work with, and I wish I could remember their names. Otherwise, you have to deal with some very unpleasant people; they will treat you like you aren't a human trying to get your medications/medicines that you need to get better or literally survive, and they also like you're inconveniencing them as if this isn't their job. They're definitely understaffed sometimes, so I understand the exhaustion and frustration as a customer service worker myself, but this is on another level when you're working in a pharmacy dealing with people who need literal medications and not something like groceries. While I did like the convenience of this pharmacy and how nicely the app is, I've had too many issues with getting my meds refilled or canceled or put on hold for absolutely no reason. I have run out of my medications multiple times cold turkey because they didn't refill it as requested or because they put it on hold even though it was ready, and I didn't have access to them at any other pharmacy near me either. This pharmacy was pretty good for me while it lasted, but overall it definitely has its flaws. Not as bad as Walgreens at least.
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April 2024 by Sonya Racine
Easy place to receive vaccinations. Store is always clean, organized, and staff members are knowledgeable and helpful.
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February 2024 by Susan F
I tried to enter my cvs card # my phone number at a check out it wouldn't take it and I DO know my phone number. I didn't have time to track down a cashier because i was in a hurry and there was not one in the store in the front. So i couldnt use my extra buck on my card and didn't get a sale on one of my items!!!! Not happy customer at all
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November 2023 by Leighanne Turner
Clean store and very easy to find what I need
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October 2023 by D HAMM
Refuse to let me speak with pharmacist. Hug phone up me call back no answer. That's their hospitality.
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March 2023 by Abby Dominis
Went to pick up my insulin a few days ago and the pharmacist (I dont remeber her name ?, but she was wearing a blue flannel) went above and beyond to help me with my savings card since it was being declined. She had to call the company on my behalf in her spare time, and I really appreciate it. (Have you ever tried calling medical companies to advocate for yourself? Because the experience is rarely good.) Saved me over $300 for the month's supply. I've been picking up my medications from here for years, but this really stood out to me. The pharmacists here care about their patients.
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February 2023 by Michael Kulis
called to get prescription filled. lady sounded miserable and sounded like it was a big deal for me to do so. switching pharmacies
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November 2022 by Tyler Abney
Went in for a 10 AM appointment for a COVID booster and flu shot, checked in when I got there at 9:45, and didn't get pulled back for the shots until after 10:15. I understand they're busy, but when people have appointments they should be put first. You're also massively understaffed....2 people working the pharmacy on a busy Saturday just isn't OK.
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October 2021 by Amy Boyles
Had a great experience in the pharmacy for my toddler’s flu shot. The pharmacist, Tim, was so helpful and great with a 3 year old. The pharmacy was busy, but no one working acted like they were flustered or too busy to acknowledge us as customers. I got my flu shot a few days ago at another major pharmacy and won’t be going there anymore. My experience at CVS restored my confidence in major chain pharmacies.
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May 2021 by John Barton
Peru IL CVS was clean and the staff was helpful. I frequently go there for many things.
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November 2020 by Deborah yeazel
There is a tech named Kat who is amazing! She saved me over $200 because she took the time to ask me a few questions, call my doctor and spend some time on the computer to figuring out the best way to save me money. This is not the first time I have been fortunate enough to have her help me. And she did it with understanding and a smile. I hope this review reaches her and her manager. She deserves recognition for her work ethic and empathy.
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November 2020 by Ev J.
My review is for the cvs on shooting park road in Peru. My wife has recently had to switch to cvs pharmacy due to an insurance issue. That being said, she often wishes to forgo taking her prescription. Not because she doesn't want to get better, but because she loathes the idea of returning to their pharmacy for a refill! Every time she talks to them they are nothing but rude, disrespectful dick bags to her. They have zero professionalism when they talk to her and quite often make her feel like a lesser human being. If they weren't garbage pharmacy technicians, maybe they would have better reviews. Go anywhere other that the shooting park road cvs. Horrible creatures, horrible customer service
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September 2019 by Brian Ewing
Got fake meds here. Might be an addict working here.
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July 2019 by A Piper
Pretty clean inside and generally fast. Sometimes it's a little difficult to find things in the store but asking someone for hello is pretty easy.
