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“I am fairly new to IVCU but I have had nothing but great customer service. Each and every employee greets me with a smile and asks about my day as well as wishing me a good rest of my day. There was one incident I have had that upset me but after it was explained to me, it made sense and is just part of their policies . These policies are things myself and others should look into and understand before signing up with any bank to further educate ourselves on what they can and can’t do . It seems most are upset or confused of the policies in hand because they are not understood before an account is open. That is on us as a customer not asking these questions if they are not answered to us by the employee. Over all I think the ladies in there do a great job and are not rude at all at least at the Peru branch. Thank you guys and keep up the good work!”
Credit Unions
Credit Unions
Credit Unions
“Lisa was extremely helpful and patient in opening a new savings account for me. She answered all my questions and even followed up with a personal , handwritten note! Thank you, Lisa!”