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November 2023 by Christoher B.
Erik the diesel mechanic is a hack. He installed parts on my wife's 6.0 powerstroke incorrectly now I haft to have a motor installed by a qualified shop. I'm in contact with my lawyer over their incompetent service and billing department. DO NOT USE THEM FOR SERVICE!!!!!! Overpriced and unreliable!
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November 2023 by Rod H.
Sold me a car with a missing SD chip, never informed me it was not there, and was not willing to help me to get it fixed/replaced. Basically added $1000 to the car price. Radio, GPS, clock, compass, phone connection, no functions worked correctly until I spent the $1000 to replace it myself.
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March 2023 by Jon Demski
A++ this places saved me. Got a nail in my tire about a mile away from them on a Saturday morning, this was the only place open for miles. They were VERY kind, squeezed me in on a full schedule, they provided free Keurig coffee and cookies in a large comfortable waiting area and clean bathrooms. I was out the door back on the road in no time. Thank you!!
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February 2023 by Branden B.
if I could give less then one star I would. This place sucks ass. they are over priced and don't do repairs right.
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October 2022 by Matthew K.
I went in there on a vehicle they under bid for it when I told them what I have been offer for my vehicle they told me he told me he would give me that much for my car but he would have to raised the price on the other one from 29999 to 37000 that is bull if I could give a half a star I would and that is why I left I am tired of these car lots lying to me thinking it is ok to due so and now they want to put me into a brand new car that I don't even want to look at forget what I want right don't ever go to this place they lie to and try to up the price on you
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July 2022 by Trevor P.
This Ford dealership is truly an embarrassment to the Ford Motor Company. My cousin and I go down there to look at a Lincoln Town Car limousine. We got down there and, there are various things wrong with it. Many non functional accessories, including windows that wouldn't go up or down all the time. Electrical faults with the rear ac, divider partition, rear audio system, and various lighting. Rust was quite prevalent. The limo had just 23,000 miles, but, it would've required thousands of dollars in work to bring it up to par. The salespeople were rather aloof. Not the way you want to be if you're trying to sell cars to the general public. They portrayed an attitude of not really giving a hoot if people were going to buy or not. Terry's Ford leaves alot to be desired.
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June 2022 by Katlyn W.
i would give 0 stars if i could INCREDIBLY RUDE!!! sells lemon buybacks without saying anything ! don't trust them!! mike has screamed and yelled at me and my father for asking questions about the buy back were never informed of . ridiculous.
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April 2022 by Rachel W.
Dishonest sales tactics - Chris ripped my father off to the tune of $3,000 on a pre-ordered vehicle. As such it should have been a simple sale but they snuck in a markup with the addition of two add-ons he didn't request. So after a typical 12 hr workday he picked up the vehicle and hurriedly signed the papers without expecting the markup. After he caught it a couple days later they refused to honor their agreement made months prior. Disgusting. Our family had purchased several cars from Terry's but we'll never do business there again and will discourage all friends and family from making the same mistake. Buyer beware!
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March 2022 by Eliseo B.
I got a Mercedes Ml350 and they are very professional. I didn't feel pressured at all to buy the suv. I would definitely recommend and come back
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January 2022 by Donna Grabs
Quick and done great ! Oil change for my escape
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January 2022 by Edward Holmes
Excellent service
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January 2022 by Kelly Guendling
I love Terry's Ford! They have the best customer service!
