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February 2023 by Dream Mist Spray
They got my Porsche in right away, fixed it within a few days. Service was excellent, my car looks great! I would highly recommend taking your vehicle there.Service: Painting
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July 2022 by Donna Alessi-Cotter
Great job, Ben kept me well informed every step of the wayServices: Body & Trim
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February 2020 by Tracy Gorman
Ben and his crew fixed my car and it looks better than it did when I got it there! They even vacuumed! I am very happy with the work and the customer service! Very nice people to do business with!!!!
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November 2019 by Christis K.
WORST ever experience there words not mine they don't have the right equipment to check my truck there not sure how much frame damage or if it can be fixed according to the person in front it is a one in a million accident they have had my truck for going on 2 weeks they now need special lifts and tools to see if the frame is fixable.so much for the onsite crap they claim to have.what a joke. I will call allstate to complain and the whole time im paying for a rental its ok its just money and now I can tell my kids Christmas is over sevice king has to fix the truck in a couple of years,,,,,,maybe or we need to get equipment or whatever.thanx service king.tell your employees to have a great holiday.me and mine wont,thank you.hope all the management had a great holiday!!!!!!!
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April 2019 by instock jonny
Great job.
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February 2019 by Donna Grabs
Daughter used them .they were very good.
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December 2018 by Keisha E.
This service king did not fix my truck right. Had to keep taking it back for repairs. Should have been totaled. Not good customer service at all! Do not recommend!
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November 2018 by Dave D
Had a bad accident and had my car taken to Service King Peotone. The staff was very helpful and got my car done right. It did take a bit longer then I had wanted BUT my car was in a bad wreck. I highly recommend them.
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April 2018 by Yessenia Buzo
Didn't finish my car at the expected date (5 days late) and charged my credit card that was on file for a rental that they said they would waive. Took 3 months to get my money back. Plus I got a flat tire 2 days after they replaced all four tires and they wouldn't replace it. This was my family's go to place, but now we are never going back due to this poor experience that could've been fixed by better customer service representatives.
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December 2017 by Erick Brenes
Hit a deer that went under my car. Service Kings repaired the front bumper, rear bumper, and some skid plates under the car. I asked if they checked the tie rods, ball joints, suspension, alignment, etc... They confirmed that they did and test drove it and everything! Upon picking it up I was still skittish that nothing else could have got damaged. I insisted to speak with the manager (I believe his name was Dan). He came out and confirmed that they shook the tires and blah blah did all the checks and without deer hair in the tire they couldn't justify an alignment. You know that feeling that get when someone lies to your face... Long story short - I took it for a test drive, which I noticed grinding and bad steering wheel play. Jacked it up and shook the tires... front tie rod is dangerous shot and the back tire where the deer exited is grinding/barely rotates. And wouldn't you know... I see deer remnants in the the tire's rim. Thanks Service Kings - could have killed me if that tie rod you checked gave out on the highway right before Christmas travel! Talked to my insurance and I'll be going to another repair shop to re/finish the repairs. This is all non-bias as the repairs and rental is and has costed me $0. Update - took it to Gerber Collision & Glass - Bourbonnais. First thing they said they do if you hit/run over something... an alignment/suspension check - who would've thought lol.
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December 2017 by James Cox
Aweful shop. I took my 2016 Sonic (24,000 Miles) in after being side swiped while parked. Work is extremely sloppy. After the first month of my car being there, the paint had dirt specks, there was a dent in the hood from them hitting it on something, a wheel bearing were broken, and there is still a noise coming from the left front wheel, a creaking in the left C-pillar, and a slight break noise from the rear. I've been back to the shop about 5 Times now and nothing ever gets done. The general manager, Dan, is unable to hear the noises and stated, “I can't fix something I can't hearâ€. I've also been waiting for a call from the district manager who has failed to get back to me for a week. I'll post another review with updates and a video of the noises my car makes. And yes, the noises are so loud I was able to record them on my phone... If you are coming here because they did good work in the past, DO NOT WASTE YOUR TIME! Very unskilled bodymen and an unhelpful management team. If this continues on I'll have to bring them to court.
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December 2013 by Brian Madriaga
SUV was finished in promised date that was quoted to me. My rental was ready when I arrived and was surprised with craftsmanship and the detail with the job. I am veary happy with the paint job and the " Environmentally- Friendly Waterborne Paint, with this it has a life time warranty.
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October 2013 by John
Expensive, but quick and efficient, had the rental ready at drop-off, and finished repairs in less than estimated time, nice hand car wash at the end and detail inside!
