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June 2023 by Penny Samuelson
Walgreens in Burlington Iowa on agency street. The pharmacy people are very rude. They went in and cleaned out all my prescriptions on my account saying that it at customers request. NOT! You can hear other pharmacists in the background literally snapping on the customers. They don't care and keep blaming the customer will not take responsibility.
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April 2023 by Mom
I have been a Walgreens customer for 15+ years, and sadly as a corporation, Walgreens does not care at all about screwing families. When they messed up, and I complained for the first time ever, the district manager simply supported the local Bloomington Walgreen’s mistakes that cost my family hundreds of dollars, made offers he didn’t keep, could not answer why, and didn’t follow through, despite specific information being given to him. Walgreens as a company has the worst customer service I think I’ve ever experienced, and they made it very clear that they do not care if I move my business elsewhere.
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April 2023 by Amanda Joerndt
I have been a Walgreens customer for 15+ years, and sadly as a corporation, Walgreens does not care at all about screwing families. When they messed up, and I complained for the first time ever, the district manager simply supported the local Bloomington Walgreen’s mistakes that cost my family hundreds of dollars, made offers he didn’t keep, could not answer why, and didn’t follow through, despite specific information being given to him. Walgreens as a company has the worst customer service I think I’ve ever experienced, and they made it very clear that they do not care if I move my business elsewhere.
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February 2021 by Demetrice Allen
The Walgreens on Western pharmacy have NO ACCOUNTABILITY for their screw ups... They refused to refill my son prescription with DOWN syndrome after a doctor called it in... They still refuaed. It took me 7 visits to pick up one medication in below zero weather n the other they refuse to fill because they said i picked it up on Jan23 which is a lie... If that was the case I wouldn't have tried to pick it up again. They are. Very rude n if u dont like ur job find another one...but if my son have any kind of episode related to this I MOST DEFINITELY WILL START LEGAL ACTION AGAINST ALL THE PHARMACIST N THE TECHS THERE N WALGREENS CORPORATION
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January 2019 by Lisa Howard
The Walgreens in Peoria have horrible customer service!!! They screw up and take zero responsibility! The pharmacist and techs at War Memorial and Scenic are the absolute worst!! Extremely rude staff!!
