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April 2024 by Melanie Helton
This place does nothing but lie, it said my package was dropped off at 9:50am instead of the package the note said unknown addressee, so the package was returned to sender, I called immediately the girl told me at the desk it was actually delivered a couple days ago and was already sent back. My note was dropped off 10 mins ago and tried to act like it didn’t. Like stop lying and do your job!!!!!!!!! Like you do realize we are shown the dates and times where the packages are ??? nice try tho lady, now instead of calling and getting it fixed correctly I have to wait for them to return the package would they could of corrected the issue right on the phone. Mind you, she put me on hold and called the delivery driver and asked why they didn’t drop it off.
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April 2024 by Brian Davis
These people are the absolute worst. They lie and they can’t even do their job. They don’t care about anything. Do not trust them to deliver your package at all. If I could leave zero stars I absolutely would
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March 2024 by I Am
I experienced poor customer care from Jed. Not helpful and/or considerate at all.
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January 2024 by ainsly g
absolutely horrible. i went to get my passport, mind you i made an appointment and it stated to arrive 10 minutes before. i arrived 15 minutes before. the door to the passport was closed and locked so i told the people working in the other room i was there and they said someone would be with me at my appointment time. 15 minutes past my appt time, so i had been waiting a half hour. definately going somewhere else for my passport!
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December 2023 by Med Mart
Don’t ever use the US post office for your business, as you see in the picture the package should’ve been delivered to our customer on Friday the 27 of October, and so far after 17 days customer hasn’t received it yet. The distance between our business and the customer is less than 100 miles.
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December 2023 by Patricia Nicole
This November 2023 that delivers North Prospect Rd area Lady mail carrier took my important package and put it on my neighbor's porch, and I sent out important documents that never made it to it's destination, I've never had any trouble with USPS in Tazewell county, guess it's just Peoria.? Do better.
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September 2023 by Katelynn Marie
The amount of disappointment this place gives me is astonishing. My mother recently changed her address and so her packages were going to be redirected to her new house (only 10 MINUTES from the old house) But then stupid USPS decides to send it to a city 3 HOURS AWAY when it was supposed to arrive days ago. I am massively disappointed. The fact that they couldn't just simply send it a day later instead of sending it to a completely different city delaying delivery by way too long.
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June 2023 by Tiya Sims
Always great place to get any postal service done. Great location and easy access to get into building after hrs for lock ? box etc...clean.
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December 2022 by Darcy Goede
Angel provided awesome service and cool space stamps to boot.
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December 2022 by Kristina Hornung
I like the university post office better ,they are much nicer on university
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October 2022 by Don Johnson
The young lady was freindly and helped me with my needs.
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September 2022 by Melissa Moss
I went in for a passport for myself and my son and we were helped by Jed, Angel, and Joleene. Everyone we worked with was amazing. They were so kind and professional and walked me through every step and what to expect. Highly recommend this post office over any other in the area.
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September 2022 by Khushbu Patel
Went for passport services, they were friendly and courteous. Reggie and Joleone helped me and both of them were amazing. Thank you guys.
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May 2022 by Renee J.
Do not understand why some of these carriers work for USPS. They are extremely lazy. For the 10th time in so many months they send me a notice in my email that there was no access to my door which is a lie. Driveway is a clear path to my door. I have a camera & shows no one even driving down my road at the time of the said delivery! I am so sick of this. I tell the supposed postmaster & nothing gets done!
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March 2022 by Vinay Shankar
Very humble and helpful people, they provide good guidance for post and parcel.Most courteous people I have ever interacted with.
