-
December 2023 by Jacob Walker
Hands down the rudest customer service ever. Every question was an inconvenience and when I asked her to repeat the cost she got upset and before I could finish saying thank you, because I was taught manners, she abruptly hung up the phone. I don't know who diddled in your coffee lady but it wasn't me.
-
October 2023 by Tesa Danage
The black lady had a nasty attitude but everything else was fine
-
July 2023 by Mia T.
Don't use any of their storage units on Brandywine the manger on University takes care of those units and their employees went in a empty unit behind mine and robbed us blind besides us paying on that unit for months it is not a secure unit they literally unscrewed a panel and emptied the unit and his name is Tyler Scott and now won't close the account unless I sign something stating I emptied the unit, the worst experience I ever had in my life
-
June 2023 by Ray Wolsieffer
Mike the service technician did an excellent job installing hitch. All staff were very helpful to customers needing storage or rental. Also creative to customer needs. I highly recommend this facility for hitch installation, storage and truck or trailer rental. They work great as a team. Thanks
-
May 2023 by MoBA Construction
I rarely leave bad reviews, but the clerk renting me a vehicle was unbelievably rude and unhelpful.
-
April 2023 by Wesley Lee
I use them for all my moves. Great company, but please do something about the attitude of the African American woman thar works at your Meadowbrook location. Hung up on me as I was trying to ask questions about round trip pricing to Texas.
-
August 2022 by S V
Great experience! Needed a pickup truck for a few hours. Truck was awesome. Employees, both inside & outside were soooo nice! I'll definitely be telling everyone I know about this business.
-
July 2022 by jim c
John was great. Stopped in to get propane refilled. Enjoyed chatting about cooking BBQ. Ask him about doing chicken on a propane grill. We both agree it taste rubbery. Great service great people there.
-
July 2022 by M C
U-Haul canceled my reservation for a moving truck at the last minute and did not offer any viable solutions after the fact.
-
July 2022 by Conservative Hippie
Always had good experiences with this location. Great prices on supplies and propane
-
June 2022 by Lauren Nichols
Fantastic customer service here. The General Manager is a delight to work with even at 8 AM on a Saturday, and he made the morning of a hard moving day much better! Super easy pickup and dropoff, definitely recommend.
-
May 2022 by Dennis Brown
I can't say anything good about my experience here today. I did the check in online, thinking that would speed things up, but the the cashier asked for all the same information again. I told him that I checked in online and he completely ignored me. So, after getting the lengthy check in process finished, I had the joy of driving a death trap from the 80's. It rattled so bad that I probably won't be able to hear good for a while. To say the least, I won't be coming back here, trust me..... go somewhere else!
-
January 2022 by Brandon David
Even though we had to wait 30 minutes to pick up our reservation due to some internet issues, the person in charge acknowledged everyone, kept us all informed throughout the wait, kept people moving as quickly as possible and definitely appeared to run the operation like a well-oiled machine (barring issues beyond his control) while still being personable. We were in from out-of-state to help our Bradley University student move to a new apt. and will definitely let other Bradley University parents know how great this location was!
-
December 2021 by Tiffany Magana
I made a reservation online to this location I had seen that I listed the drop off at the wrong location i called and tried to speak to someone about getting help to change it i called multiple times kept getting placed on hold then the last time I tried calling the guy answered and was VERY RUDE and told me he would take my number and call back hr, two went by havnt heard anything so I tried again same dude answered BEYOND RUDE saying " he had my number wrote down for a call back blah blah blah i just hung up and called the 1800 number the lady was very helpful and transferred me to a different location off Allen RD. I repeat DO NOT WASTE YOUR MONEY ON THIS LOCATION. I couldnt believe the unprofessionalism at this place its ridiculous!!!!
-
November 2021 by Em Denler
Anthony took great care of me! Even when he's completely busy and running behind he keeps his cool and is really friendly. Picking up my ubox was convenient and easy, one of his guys hooked up too!keep up the great work!
