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July 2024 by SRIRAM SIVA
Great Apartment to live in.
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July 2024 by Paige Bishop
My husband and I lived here for 3 years. When we moved in nothing had been cleaned there was grease in the oven, dirty bath tub dirty windows and mirrors. The whole time we lived there was a very stressful time. Terrible experiences with neighbors and issues in the building. The leasing office does not take complaints seriously. Their solution to everything was “if it’s that bad call the cops” and even the many times we did, the office did not do anything. My husband catalytic converter got stolen from his car while living here. My sisters car got stolen out of the parking lot here while she was just visiting for a few hours. We witnessed a lot of violence on the property and never had any peace due to loud neighbors. We had many many maintenance issues while living here. The maintenance team was very nice, but took a long time to get to a lot of things, and a lot of requests that we had submitted just got overlooked. They also pressure you to leave them good reviews. The last month of living here we had two giant holes in our ceiling from a storm, that nothing was done to improve. We were exposed to mold, insulation and whatever else was in the ceiling and a bunch of our belongings got ruined due to water damage. Nothing was done to compensate us for that, and we had to live like that for over a month while still paying full rent. We were lucky to be able to move out at the end of May. Now they have sent my husband and I a $752.28 bill for “cleaning” that was not done when we moved out. When the place wasn’t even clean when we moved in; and at the time we were moving out we had a two giant holes in our ceiling. We also had mice while living here, and when we moved in were told that we would have updated cabinets in our unit, and they were old, ugly and not the ones I was shown at my walk through. They also raised our rent almost $300 within the 3 years living there while making 0 improvements on the home. The leasing office is hard to get ahold of, slow to respond, and slow to care. Be aware they also try to show your unit while you are still living there as soon as you request to vacate. The halls smell bad and appear dirty. The laundry is expensive and the machines are seldom working. Living here was truly a traumatic time for my husband and I, and our family as well; this is just a small portion of the negative things we experienced there. We feel a weight lifted off our shoulders since leaving, and truly want others to know that this is not a good place to live. We don’t want to see good people go through what we went through here. I would not recommend this place as a home to anyone.
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June 2024 by Sara Rohman
Thank you the whole maintenance team they are always so helpful and kind
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June 2024 by Tadashi uchiha
Tommy did an amazing job with the electrical work. He solved my problem with in minutes and was kind enough to answer any questions I had.
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June 2024 by Israel Araiza
maintenance man Tommy came twice within 24 hours fixed both our issues and we were highly satisfied wit his work, he was fast at his job and great at his job and left our residence perfect. He’s an art of natural !!!
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June 2024 by cyn g
Greatly appreciative of both the quick response and professionalism of Tommy, who resolved two separate repair issues in one day. Five stars for sure!!!
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May 2024 by Eternal Love
DO NOT APPLY HERE! They charge $100 for “background checks” and then LITERALLY five minutes (if that) after you pay it; they said they’ve chosen someone else or you don’t qualify!!!
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May 2024 by Ashley Lock
During my time at the village on University Tommy was outstanding as a maintenance guy and took care of all of our needs in a timely manner what an asset to the
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May 2024 by marleni Alcantara
Great maintenance, Tommy has been tons of help whenever I have needed anything fixed! :)
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May 2024 by Emilie Higley
Tommy is one of the best maintenance guys around! Very prompt and helpful when it comes to work orders being filled and is a cheerful guy!
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May 2024 by Parker Williams
Tommy is the absolute best maintenance guy there is! He’s been super prompt with any request and has gone above and beyond to make sure I am satisfied with whatever task he takes on. I’m super appreciative of how responsive and helpful he’s been, so he gets 5 stars in my book ?
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May 2024 by Hailey Hilst
The best part about this place is the maintenance team! Tommy is always on top of things and is also a personable guy. He’s always making sure we are satisfied with the work before closing out the ticket. We love having him come out when we have stuff needing to be fixed. Big shout out to him and the rest of the maintenance team.
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May 2024 by Andrew Holler
Our remodeled 2 bedroom, 1 bath apartment is decent for the price. The rent seems to be getting to the point where your best bet is to look for a house. Otherwise, it's a fair rent option.
The management company uses an online system (AppFolio) which doesn't have an option to pay your rent without a fee. Even e-checks have a fee. You need to write a physical check and drop it at the leasing office to avoid any rent payment fees.
With short-notice, they forced an Xfinity plan on everyone. It's fine internet, but it personally unnecessarily increased my internet cost by $25/month which would have been avoided with more notice.
Pet ownership could be a little more affordable (especially just a cat), but it's still been a pleasant place to live nonetheless.
Personally, I've never had issues with maintainence requests. They work quickly.
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May 2024 by skinny
Lived here 2 years now if they can put up with me they deserve 5 stars every maintenance request is fulfilled quickly Bobbie always comes and fixes things up quickly very polite always sends a text before he comes over he respects our privacy even asked if he can use the bathroom even though he was working on the bathroom wall lol great guy also Jim also is amazing we have our days but he is a awesome person so is the lady's in the office all but one forgot her name but she always has a attitude other then that great experience
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May 2024 by Steven Parr
They were great
