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November 2023 by Alysha Ellis
Daycare, overnight boarding, and grooming….. all at my Veterinarian’s office …. YES PLEASE. Our Yorkie is not the biggest fan of sleep overs but Tender Care is just amazing. Just right out of the gate you have piece of mind knowing your dog is at the Vets heaven forbid something happened… then to top it off the staff is just amazing. Everyone is so caring and really tries to make you feel like family. The facility itself is perfect too. Big nice size areas with heated floors and pet beds. I think they have like 5 play yards. During overnight stays Tank gets to go to daycare during the weekdays included in his boarding. I could go on and on but honestly, just try it for yourselves. You will not be disappointed.
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November 2023 by Jen Benningfield
Love this place for having our dog over vacation. They ‘interview’ prior to leaving to see if she’ll qualify for daycare which allows her to run and play with other dogs during her stay. Usually always able to get in on short notice for quick stays but do need to plan in advance for busy times of year and longer stays.
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November 2023 by Jack Miller
This veterinary services go way beyond what is normally required. There services medically and grooming are beyond what we see in other places. Choose their services you will be happy.
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November 2023 by Suzanne Lanser
We have been using dog boarding, doggy daycare and grooming and have had great experiences. I have one neurotic dog and they are great with her. It’s so easy to get vet care while they are there for the boarding and we can feel confident that if there is a problem they are right on it. Great communication from the vets!
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November 2023 by Gabbi Vaughan
The staff and doctors are fantastic at Tender Care Animal Hospital! I recently switched vets and have been so extremely happy with the decision I made. The doctors actually listen to the owners and truly care about the well being of your animal. I cant recommend this vet's office enough! Fantastic Vet services, boarding and grooming! All around fantastic!!!
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October 2023 by Maggie M.
I am very concerned and dissatified with the care my dog received at the Morton and Peoria office. I adopted my dog approximately 6 years ago from a shelter. He had scarring on his body from previous abuse. My family and I were committed to giving him the best life. Blue was a patient at Tendercare from his adoption till 3 weeks before his death. Beginning in April 2023 Blue was seen 5 times at the Morton and Peoria office. I knew something was wrong and of course counted on my Vet to find out what is was. That never happened in 5 visits and an Ultrasound of his abdomen. They continuously gave him steriods and pain medicine. Diagnosis's Angry Bladder, UTI, Colitis. On his last vist they did give him all of his vaccinations. Desperate I went to another veternarian within 15 minutes he did an X-ray and Ultrasound and founds larges masses in his chest and bladder. At this point it was untreatable. 16 days later we losed our beloved pet, while our family grieved compiling the grief was guilt. For trusting your team with our family member. I hope this review is a reminder that you are caring for peoples family members and not just making money. After Bue's passing a sent a letter similiar to my review and I never received one call or a sympathy card.
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October 2023 by Lindsay Pennock
I have been bringing my dog, Sadie, to Tender Care for a few years now. Dr Larson is amazing. He is one of the most caring vets and he’s spot on with what’s wrong with your animal. He even gives out his personal cell for you to message him if you ever need him.Just recently, I brought my husband’s cat in because he was just sick and not himself. Dr Whittington ran tests and brainstormed every possibility of what could be wrong with him and then promptly treated him. He is back to being the very cuddly and social cat we know him as. So thank you Tender Care staff for being so wonderful with our animals that are truly our family!
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September 2023 by Tiffany Perez
Zero stars. Dr. Mark Larson was the veterinarian filling in and that I was unlucky enough to get when I had to rush my Yorkie to the emergency animal hospital in Peoria. How does this man own a clinic? He was extremely cold & did nothing to help save my dog. They were ready to euthanize my dog as soon as we walked in. They were not busy, nor was there anyone else in the clinic at the time. God only knows what they really did to or with my dog in the back. They did not do a good job of informing us of all options. They wanted to quickly have us sign this & that & seemed more worried about making money than doing a thing to save my dog. DO NOT take you pets to this man. He should not have a license! Instead of helping my dog or tending to his wounds they were focused on probably the least of his injuries. As a result of that sedation, there was no coming back for my beloved dog. They knew that! & they knew full well it’s not what I wanted. They should have offered an alternative. They killed my dog. He just turned 10, was healthy as could be & had just had his annual checkup. He should have had another 5-10 years left in him being a small dog! Not a thing wrong with him. I do believe he could have fought through his injuries & survived - had they actually HELPED us. I wish we’d never taken him into that clinic. I’ll never go there again nor will I ever forgive myself for failing my dog.
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August 2023 by Jessica Tagliavia
I couldn't be more grateful for Dr. Mark and his staff! If my dog didn't have his leg amputated, he would have died. Dr. Mark took him in ASAP and from start to finish made us feel included every step of the process. He has even taken the time to check up on him even after being home! Also, I was surprised when my dog went willingly with the doctor (he usually doesn't leave my side so easily), but it was so nice to see how comfortable even my dog felt. It was a 2.5 hour drive for us to this place but it was so worth it and I will continue to make the drive. I'm forever grateful!
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July 2023 by William Riggins
Had my German Shepherd nails cut and trimmed. Did not have to wait as they took him in right away. Only took about 10 minutes of which I observed. Did a good job. Since only one service done I gave a 4 star.
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July 2023 by Bridget E.
Vet staff was amazing! My husband rushed out 3 week old pit bull puppies in to get them looked at due to them not thriving and having some issues. I called this morning 7/8/2023 to see about a payment plan or paying for it as I was at work the day before. The lady I spoke on the phone was extremely unprofessional and when I told her they were the pitbull puppies that were brought in she said "That's great, just what we need"
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June 2023 by Jake Hagerdorn
Definitely new to this. But we had a call to reschedule 1 year shots and neutering service. When we got there they struggled with getting a weight on my pup, then went thru an entire sales talk about all the shots needed.Acted nervous around my pup. Then towards the end when they were walking us out, we asked how much neutering would be. They looked surprised I asked and stated they would email us a quote.Not a great first impression. Hoping the return trip in 4 weeks produces a better result.*UPDATE* communication is key here! I had a great conversation with the accounting team! They not only explained the situation around us entering the incorrect door which led to confusion, but also let us know of the issues I felt I had.I will be setting my appointment for neutering and they have earned my loyalty and respect! This team really does care about their clients and their 4 legged family just as much!I would give 5 stars, but with my lack of understanding, my next visit and update will be after my pup is fixed and then 5 stars!!! Thank you Tender Care!!
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May 2023 by francine martin
After being turned away by our regular vet during what we thought was an emergency, Tender care got our dog in within a hour & 1/2 for an after hours appt. At 5p.m. Got us some meds to treat the issue and had us on our way. They’ve never seen our pet before but they cared what happened with him, very pleased with the service provided at this clinic. Thank you!
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May 2023 by Kennine Shinn
I was completely frustrated with my training with Groot my Aussie, I came to Jennifer Sacco and she went over what I needed & made sure I understood how to work on our issues. She is Above All the BEST trainer in our area. I look forward to learning even more from her.
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May 2023 by Lynne B.
My old vet wouldn't see my dog when she was literally dying in front of me. Told me to find somewhere else. Tender Care took her in and they were able to help her pass away peacefully with her family around her. We take our new dogs there now. Our Doodle even gets groomed there. They are wonderful!
