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April 2023 by Thomas R.
They will lie to your face and not even blink. Beware. Make the trip to Sam Leman Mazda. They are honest & will be worth the trip.
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April 2023 by Jill V.
Highly recommend Scherer Mazda. They treat me like family, and I feel they're the hardest working people out of ALL the car dealerships! There is something special about buying from a multi-generational family business. The customer always comes first, and I appreciate their automotive expertise. Kyle in service is the very best of the best, and always finds a solution to any of my service needs. Oh and their new building is GORGEOUS!!
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December 2022 by Mubarak A.
It was a horrible experience at Scherer Mazda in Peoria, IL. My car was up for an oil change and there was a warning message on the dash that said "Smart Brake System Malfunction". The warning message would come on and off but was not creating any issues. I took my car to Scherer Mazda for an oil change and mentioned to the technician about the Smart Brake System Malfunction message. They called me up after an hour and said the message is because of low brake fluid and the reason for the low brake fluid is the worn-out brake pads and rotors. They recommended replacing the front and the rear brake pads and rotors which would cost around $480 and $460. I asked if they can only top off the brake and replace the brake pads. They said they do not top off brake fluid alone and they will not replace the brake pads alone but can replace the brake pads and rotor as a set only. The option they gave was to resurface the rotors which would cost $300 each for the front and rear. I told them not to replace anything but only to do the oil change. They said OK and finally, they had $80 for an oil change and $150 for diagnosing the "Smart Brake System Malfunction" message. I was shocked to see the $150 charge for diagnosing the warning message. They never mentioned the charge for diagnosing before. When asked, they said they can take off that charge if I replace the brake pads and rotors which would cost $480 & $460 for the front and rear. I had no other choice but to replace the front brake pad and rotor to remove the $75 from diagnosing charge $150 diagnosing charge. They literally cheated by not mentioning the diagnosing charge in advance. I would never go back to Scherer Mazda again for sales or service.
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November 2022 by Google user
The manager was pleasant, but I paid $86 for an oil change and my driver's floorboard wasn't vacuumed out. It seems that a company that sold you a car should give you a better deal.
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July 2022 by Dylan C.
HORRIBLE EXPERIENCE HERE! My wife and I have been looking for a Mazda CX-5 and the closest dealers are this one and Sam Leman Mazda in Bloomington. We gave this place a try and they said we would be approved for a $460 monthly payment loan for 72 months at 4.5% APR. We kept telling them under $500 monthly payment is what we've been looking for so this sounded great. Then after a few days we wanted to check on the process of our Mazda, since we had to order it, and the same guy we had told us it's on its way and good news is that it's only a $520 monthly payments at 7.2% APR for 75 months?! We were stunned because he lied to us about the monthly payments, the % of APR and how many months we were going to pay for it. He also said it's because our co-signer doesn't have amazing credit?? I checked with my co-signer and she has amazing credit and has been approved for tier-1 cars countless number of times. These people are lying to you, they say they can give you a great deal and that you won't get a better deal from anyone else (btw also a lie because Sam Leman Mazda in Bloomington actually has better deals) and they keep lying about how much your monthly payment is. Also, we were going to trade in one of our cars, super reliable just has 190k miles on it and they said that it was only in Fair condition. He also said that he ran out credit score, that was a lie. They are not willing to work with you on anything and when I told the salesperson today we aren't interested anymore and we would like our $200 deposit back for trading in our car, he acted immature and stomped his feet all the way to the front desk and just yelled at me and said she can help you there bye. Lol cmon man act professional even the person at the front desk was embarrassed by his behavior. DO NOT GO HERE UNLESS YOU WANT TO GET RIPPED OFF.
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May 2022 by DICK SCHLICKSUP
GREAT service FRIENDLY staff
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January 2022 by Nathan L
They've been taking care of myself and my Mazda's for years. I could go elsewhere and potentially save a few bucks over a small shop, but I won't. They take care of me and I'll continue bringing my current vehicle and definitely my next one. I plan on buying another.
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January 2022 by Jennifer Scott-Dewar
The manager was pleasant, but I paid $86 for an oil change and my driver's floorboard wasn't vacuumed out. It seems that a company that sold you a car should give you a better deal.
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January 2022 by A MWJ
Excellent
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December 2021 by Jennifer Light xo
The manager was pleasant, but I paid $86 for an oil change and my driver's floorboard wasn't vacuumed out. It seems that a company that sold you a car should give you a better deal.
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August 2021 by Ellen Hoffman
Anthony was great to work with. He truly went the extra mile to find me my cars!! Well done!
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August 2021 by Avery D.
Our family went in to purchase a new Mazda CX-5 on cash, given some of the car's raving reviews and popularity. Anthony Chaney, their "certified sales consultant" was sitting at the very first desk as soon as we entered. He did not bother to look up to greet us. A mug of tea had spilled over on his desk and computer, which he was not bothered by. I caught his attention and asked him if we could check out the CX-5. Despite the fact that there were 3 chairs in front of his desk (and we were 3 people), he did not bother to offer us a seat and simply started searching his computer, all in his own comfy, reclinable chair. He spoke in 2-3 word phrases, giving us little to no attention. He then took 10-15 minutes to get a CX-5 ready for us to test drive (we wanted to test drive it), although there was not a single other customer in the dealership at the time. After the test drive, I handed him back the key and he did not have ONE (yes ONE) word to say in response. I literally walked out of the dealership after handing him the key. Let me just say, I have been to many dealerships, have purchased & leased cars from dealerships, and this was the most rude and inconsiderate salesman I have ever had the misfortune of dealing with. I am purchasing a car from you brother - please, show some consideration! While I am still interested in a Mazda, due to this experience, I will not be purchasing as much as a tire from Mazda Scherer in Peoria.
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July 2021 by Nicole Berg
Anthony was great start to finish, never pressuring me but only wanting to help me get into a vehicle I could afford. He did a great job for me and highly recommend Anthony Scherer Mazda bec they won’t let you down.
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May 2021 by April Jackson
Excellent
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April 2021 by Nathan Lloyd
They've been taking care of myself and my Mazda's for years. I could go elsewhere and potentially save a few bucks over a small shop, but I won't. They take care of me and I'll continue bringing my current vehicle and definitely my next one. I plan on buying another.
