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October 2024 by Lauren Fitchpatrick (Gargoyle-Lauren)
Great service they were wonderful when I had to have my dog put down
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October 2024 by Nacole Freeman
Have been with Prairie for 7 years! Rachel and her team are by far the best vet we’ve ever been with. I tell all my friends and family about her!
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October 2024 by Valery Evans
Both visits we have had here have been good. Staff here is caring and helpful. Our golden could barely walk when we came in on an emergency visit and now she is doing well. Staff calls to check on her and they are flexible when it comes to when to get her testings done.
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October 2024 by Christina Graves
Dr Kuhn and her team literally saved my dogs life! They were attentive and caring the entire way thru and treated both myself and my baby with compassion and kindness. They never made me feel like a pest for calling to check in, and made sure he was as comfy as possible the whole time he was here. I gladly drive a little over an hour to see the team here now as our regular vet!
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October 2024 by Ashley Welty
We came in to get our cats booster for distemper and the staff was wonderful as always.
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September 2024 by Brandon Briggs
We're new clients and they have shown such attention and care to our cat. It has been a great experience thus far and will be our first choice for all future visits.
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September 2024 by Mike Barngrover
Very friendly vets and staff. Our dog loves coming here.
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July 2024 by Rich & Carla
Dr. Kuhn is the best vet ever!!! Caitlin is the best with my Gracie Mae... she's very sweet!
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June 2024 by jp8099
Edit: I did bring my cat in a carrier but I'm not going to leave her in there for half an hour. What a patronizing comment. And no they didn't tell me they'd do that chemical on my cat. Obviously the reply is some out of touch manager and not anyone that was there. Downgrading because of the dishonesty here.
Also, I am fully aware of how time works and I know I arrived early. That has no bearing on anything. Getting a cat into a carrier isn't an exact science so I gave myself time. They did get me into a room right away. I don't think customer service is your specialty here.
Original:I've been here three times for my cat. 2020, 2022, 2024. In 2020 we had to wait in the parking lot because of the pandemic, which is fine and I get that, but we had to wait over an hour for any service without any communication because they were so backed up. It was hot so we had to run the air conditioning in the car for an hour.
2022 I don't recall any issues.
Today we had a 10am appt. At 10:05 they said they were running late. At 10:15 I stepped out and asked if we'd be seen. Meanwhile I have a terrified cat clutching to me this whole time.
Finally around 10:25 they come in and apologized. They did fine at the appt and seemed knowledgeable, but their time management is atrocious. I'll find another vet that can manage their time better. Not doing 1 star because I appreciate the apology and they are knowledgeable. I just wish they respected their customers time, or cared that animals are in a strange place and are very nervous. If they're 25 minutes behind at 10am I wonder how far behind they'll be at 3pm.
2 out of 3 times it's been bad, so I'll go elsewhere.
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June 2024 by Christopher Monroe
Thanks to everyone at Prairie for the prompt service even though my Zampson wasn't a current patient and very thankful to everyone who helped diagnose my boy and explain everything to me and help explain how to administer his medication!! Thank you so much!!!
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May 2024 by Suzanne Walker
Excellent care!
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May 2024 by William bush
We love Prairie Animal Hospital!
We rate them 5 Barks ?????
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April 2024 by Icebox_Blue
Fantastic vet with polite and knowledgeable staff. Affordable and understanding with tough situations. We love Dr Kuhn ❤️
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April 2024 by Vivian L
The staff is always so excited and welcoming. They understand and work with my reactive dog for her cares. Dr. Kuhn is great with our dogs. Great availability.
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April 2024 by Brigette Bohm
I came across Prairie Animal Hospital when searching for end of life care for my almost 14 year old Staffy, Zion. I cannot say enough about how much I appreciate everyone I came in contact with during the process. From the initial email inquiry to the final goodbye with our good boy, Prairie Animal Hospital went above and beyond to ensure Zion and us humans were treated with love, compassion, and dignity. I really appreciated the transparent and upfront pricing and explanation of the entire process. It was such a difficult decision to make, letting go of Zion, but I believe we were in the absolute best of hands. The Dr. and the Vet Techs we worked with gave us all the time we needed, listened as we shared stories about Zion's quirks and experiences, and it truly felt like they loved him as we do. When the time is right to bring in some new furry friends to our home, I know exactly where I will be going for all our veterinary needs. I also appreciate how much education the practice shares via social media, etc. Their passion for pets is beyond anything I've experienced in any practice from here to Chicago. Finally, the atmosphere of Prairies Animal Hospital promotes comfort and discourages that anxiety most pets feel when going to the vet. It seems as if they've literally thought of everything, and thar thoughtfulness is evident in every interaction I've had with them. Thank you so much, Prairie Animal Hospital for making one of the saddest days of my life into a cherished memory.
