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May 2024 by Christina C.
100000000000/10 Elisabeth was very helpful she told us a lot of helpful information Love this place
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May 2024 by Nicole Giese
Tearra is the best and so great with our buddy! She so patient and really cares when our dog is nervous at first! She makes him feel like he is number one when grooming him.
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April 2024 by Alex Cain (Cain)
TLDR: They have wasted my time by routinely canceling appointments last minute to the point my naturally fluffy dog is now egregiously fluffy and is desperate need of grooming.I have a very fluffy dog that would get groomed monthly, if not every other month. We have used Petco for grooming since I adopted him and we were happy to continue that trend when we moved to Peoria in 2022. I was always kind of iffy about the quality of the hair cut he would receive at this location but never minded much since the de-shedding was what we really went for.His last grooming was in October of 2023. We got turned away in early December due to having a residual cough from a case of kennel cough he had in November. He had been cleared by the vet but they wouldn't accept him without yet another vet visit to clear him. Shortly after in mid December he caught the canine virus going around and we kept him home isolated for 30 days so as not to spread it. Mind you, he still has a residual cough and is extremely shaggy at this point but its winter time and he doesn't mind.We are going on a trip at the end of March and wanted him to be cleaned up before he was boarded during that time. I took time off of work on March 11th since we have to travel into town to get this done, only for them to call me the Friday before saying that the person is out sick that day. Ok, whatever, I can't cancel my day off at this point but things happen, not a big deal. They managed to get me in on March 20th, which works great since he will be getting boarded that Friday. So I take another day off. They have just called me AGAIN, on March 19th, telling me they are canceling my appointment, AGAIN, because the groomer is out sick AGAIN.So, I have now booked 3 appointments, 1 in December, 1 in early March, and now 1 for tomorrow March 20th, and twice they have pre-emptively called me only a business day before to cancel saying the groomer is already calling out sick. I've never requested nor specified a specific groomer.This is incredibly rude and disrespectful to my time seeing how I've now had to take 2 days off work to try to get him in before he gets boarded at the end of March. Absolutely disrespectful of my time, and am glad I was already in conversations with other grooming services to get on their books. Please avoid this grooming service if you are able.
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March 2024 by GS Dad71
Hard to beat the Self Wash dog wash tubs. Only $10 and you get good water pressure, shampoo, and towels. Will be back.
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March 2024 by Craiger
Cheri is awesome ??!
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August 2023 by Michaela Williams
The ladies here that do the grooming are amazing!!!!
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October 2022 by Damon Gordon
Did a walk in service for nail trim. Everyone was nice and professional. Would definitely go back if my regular groomer is not available
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October 2022 by Megan Couri
Amazing service and very knowledgeable staff. Helpful with exotics and pond advice, I would recommend taking with Greg. He knows his fish and details specific to pond maintenance which is very hard to find in this area.
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September 2022 by Joyce Jackson Lee
Both employees were extremely professional
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September 2022 by Natashia Whitfield
I love petco
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September 2022 by jason “Powerpunchhx2” johnson
Nice people
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September 2021 by Marsh Roberts
Nichole asked and listened to my thoughts on how I wanted Joker groomed. I felt very comfortable leaving him with her as she expressed she had taken care of and groomed many big dogs before. I was extremely happy with the way Joker looked when I picked him up. We will return to be groomed with Nichole!
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September 2021 by Rosemary Gray
I left messages 3 times to get prices & make an appointment to get my kitty groomed, they never called back at all. So I'm not very pleased & will never give them any business again.
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September 2021 by Andrew Pilcher
I'm very happy with the service and the people seem to genuinely care about taking good care of our dogs. They are good groomers, and our dogs always look great.
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September 2021 by marsha eddlemon
Nicole listened to my explanation of how I wanted Pizazz'Ann groomed & did exactly what I asked.
