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“Jake is the guy that you want to work with at this store. Extremely knowledgeable and professional. He helped resolve an ongoing problem we have had since 2023. I had attempted to work on this several times, but with no success. Jake’s customer service is absolutely outstanding! We would absolutely recommend him without hesitation.
And we thought that customer service was dead! Certainly not at this store! Thanks so very much Jake for all of your work to get our account and devices going in the right direction! You are awesome!! ??”
“Came in with my employer to get the business phones and internet transferred from T-Mo and Trent and Nate at this location were great and enormously helpful with the transition and all the hiccups that come along with that process.”
“I was looking for information as I was contemplating switching carriers. Brady not only made up my mind with his expertise but his incredible customer service abilities. What an asset he is for AT&T.”
“Thanks Tierra for helping me get switched over from Verizon! Quick, kind, courteous service. Lower price and better coverage in this area, my whole family is on Boost and they are always shocked at how few places I get a Verizon signal in the area.”
“Tabitha G was filling in over at the East Peoria location and she was so nice and accommodating to me!I was in and out very quickly!Thanks a bunch for being kind and great, Tabitha! ?”
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“Eric was a customer's dream! My phone locked up, and I was in a bit of a panic. Calmly, pleasantly, and efficiently he solved the problem! What a blessing he was and what a asset to your company!”
“Fantastic. The workers are always friendly and professional.
Marianne has worked with us and for us for almost 20 years abd we have always appreciated her service.”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
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“Great service and very reasonable prices!
I highly recommend this place. They were upfront and honest about the cost. And made the repairs very quickly.
They also had great communication and followed up in a very timely manner.”