Cooperative Choice Network Credit Union, established on October 1, 2017, through the merger of Members Choice Credit Union and Illinois Electric Cooperatives Federal Credit Union, is Illinois’s first network credit union. It serves over 11,600 members, offering a range of products and services while allowing individual credit unions to maintain their own identity within the network. Members consistently praise the credit union for its exceptional customer service, noting that staff members go above and beyond to help. Many have been with the credit union for years and appreciate the honesty, straightforwardness, and kindness they experience. Customers often mention the friendly and caring attitude of staff, describing them as treating members like humans and making efforts to make each visit pleasant. Even during busy times, like closing hours on a Saturday, staff remain helpful and cheerful, providing excellent service such as issuing new cards. Members also highlight the personal connections built over the years, with some expressing loyalty that has lasted for decades. Overall, Cooperative Choice Network Credit Union is appreciated for its helpful, understanding staff and its commitment to serving its members' needs with care and respect.
Been with Member Choice for over 30 years finally got my Family to join I wouldn’t trust any other bank In Peoria Illinois
December 2024
Got treated like a human and I think the lady knew I was not well because she was beyond kind and her voice was that of someone doing their best to make another stranger feel less than empty. Thanks lady for being a good human.
March 2024
Thank you Sonya and everyone at Members Choice for being so kind,understanding and helpful.Making things easy for me knowing all I been through the past few months.Thanks so much
