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February 2024 by Gaurav Datir
Good for fresh vegitables and fruits. Longer wait time at checkout compare to other stores.
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January 2024 by A L.
Nice store, good prices and selection Employees were friendly and asked if I needed any help finding items I was shopping for Ample parking. Easy access from main road Gas station across lot from store. Overall nice shopping experience
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January 2024 by Jason Mulliner
Cashier at Pharmacy was extremely rude. Has attatude. I only needed 2 or my 4 extremely and she rudely told me that I should have told my doctor that and it was going to be extra work for her to remove the 2 I didnt need. She asked if i wanted to use the card on file. I said no and she said well why is it on file then? Then the computer she was working on needed to be rebooted. She told me I would have to wait for the computer to reboot and could not leave. I told her it was ok and I understand. After the computer was rebooted. She vocally gave me a price of $6.38. I knew my meds were only $1.55 a peice so I asked her why it was so high. She said the price is the price and told me to pay. I said something seems wrong. She told me the price was on the pinpad. The pinpad said insert card and no price. I said it doesnt say a price. She then started slapping the green and black LED sign above the pinpad and said its on there. I looked and it said insert card or push cancel on the sign. I said its not on there ether. She looked at me and sighed like I was dumb and told me its there sir. I said its not. She then said its only $3.10 and was I going to pay. I said you just told me it was $6.38. She said no I didnt. I said yes you did and this was why i was confused. She said well are you going to pay. I said yes now that the price is right. I put my card in and the chip malfuntioned. This happens sometimes with my card. Normally it would be no big deal and I would run it again. However the cashier was complaining the whole time about the card. The card went though she handed put the meds on the counter and I guess she wanted to get one last word in so she muttered I think canned air will fix this one. Very rude and bad customer service.
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January 2024 by Leah Webster
Sadly I will not go to this store again, badly managed. One checkout lane with 12 to 15 angry people lined up across the front of the store. Self check is a disaster, good luck if you have fruits and vegetables, it will take at least 2 calls for help from the attendant. I complained to the company, I’m still waiting for a reply, ha!
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January 2024 by Pam Skehan
Lots of empty shelves with no products. This has been very common at the Kroeger on N. Knoxville everytime we go there.
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January 2024 by Dave Gilles
Wasted half hour trying to download stupid digital coupons, then after scanning the coupon, found out it was no longer valid. I will never use digital coupons again, and they are needed for lower prices I will quit shopping Kroger and go to Aldi or Walmart
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January 2024 by Steve Weber
Great store. Good prices. Good selection.
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December 2023 by Kevin Casey
I had a bad experience at krogers gas station. I purchased $300. Worth of food and I go to the gas station and, as the attendees, how to use it and it didn't work. So I went back to the booth and they said they couldn't help me.
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November 2023 by Matthew Myers
My sister stopped by to get a snack of sushi and the nice man that makes it recognized her and noticed they were out of the large platter that she likes, so he made another one for her.That's what I call service!
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October 2023 by Michelle Bellamy
By far the worst Kroger I’ve ever been to. Every single time we use Clicklist the forget items, give us the wrong order entirely, or give us rotten produce. They typically have only one cashier working and the line goes all the way through the store.
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October 2023 by Dee Dee Lorenz
This used to be a great store. I don't know what happened, but there is no help in the store. Whatever worker you do find just tell you "I don't know."
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October 2023 by Maybe Who knows
Was one of the nicer Kroger I've been in. Shelves fully stocked and produce looked nice
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September 2023 by Nicole B.
I just bought some beautiful purple mums for 7.99! I come here often for my necessities. I like their pre-packaged salads and sandwiches for when I'm on the go.
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September 2023 by N T
The worst customer service that I have ever had in my life. There is an employee named Jackie, she was very rude and didn't help, and ignored all the customers who needed help. I will never shop at Kroger after this bad experience that I ever had
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August 2023 by Erin Darnell
They have a great selection at this store. We had a cart full! I normally do self checkout. I thought I would go through the regular checkout tonight with so many items. One check out cashier and no one helping him bag. So we did self checkout. It was exhausting haha the scanner is always messing up. The attendant came over 5 times. You should really consider a discount for customers who have to do self checkout. Especially when you have a young child who’s ready to go. One word = STRESSFULOnline ordering until they can hire more help.