“My husband and I just received the most outstanding, selfless service from the people at this Charles Schwab office. We have a self-managed Charles Schwab account because it's something I enjoy doing and I'm fairly experienced at it but was running into a problem with getting an early pension benefit transferred into an IRA on my own. Without a moment's hesitation, when I called to see if there was any way they could help, they jumped right in and made it happen. I thought for sure I would be met with resistance since I don't technically work with the people in that office. They even went out of their way to send an email with more explanation on how my husband and I could have our online accounts set up better so we each could see all of the accounts. They are definitely living and working the motto "service above self"!”
“My husband and I just received the most outstanding, selfless service from the people at this Charles Schwab office. We have a self-managed Charles Schwab account because it's something I enjoy doing and I'm fairly experienced at it but was running into a problem with getting an early pension benefit transferred into an IRA on my own. Without a moment's hesitation, when I called to see if there was any way they could help, they jumped right in and made it happen. I thought for sure I would be met with resistance since I don't technically work with the people in that office. They even went out of their way to send an email with more explanation on how my husband and I could have our online accounts set up better so we each could see all of the accounts. They are definitely living and working the motto "service above self"!”