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February 2024 by Alymara
Staff is very good at handling my cat who is feisty and anxious. She's less stressed than she's been at other clinics and the staff is very communicative and leaves me with no questions by the end of the visits, which go by quickly. They always follow up after her vaccinations to make sure she's not having a reaction, which is very thoughtful.
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January 2024 by Brooke Criswell
I’ve taken both my dog and cat here. The staff are always friendly and love on my pet. The veterinarians are knowledgeable and helpful. Good communication throughout my puppies surgery and even did a follow up call after wards to make sure she was doing ok.
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November 2023 by Mike Ács
An amazing group of caring professionals…Leah, Dr. Fan, Dr. Suzanne, Christina…everyone.My Milo & I thank you, we will never forget your compassion…never.
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November 2023 by David Tucker
These people are amazing! They take care of your pet just like one of their own. They are very professional and definitely know what they're doing. I highly recommend this place to anyone. Thank you all for what you do.
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November 2023 by Kevin Mundy
Been going to the Dunlap office for 11 years but recently my dog was diagnosed with lymphoma, getting treatment at the Peoria office. At both places, the folks are just so good at their job and show so much care and compassion. Very helpful and happy to explain anything multiple times in case you didn't understand or remember.
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October 2023 by Marlon “Merlin” Williams
A happy ittybittybabykitty. Thank you Dr. Gilles we love you so much! Thank you and your staff for the prayers!
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October 2023 by Marlon Williams
Ittybittybabykitty jumped out of my arms when she saw the back door, she knew she was home and when we got in she was happy to hear the sound of cancan opening up for some wet bites. DR Gilles has reintroduced my humanity into society. Thank you for taking care of my Bitty. ?
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September 2023 by Keegan Gardner
This place is awesome! Love taking my pups there and they love going there! Great crew!
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September 2023 by Nicole Terrell
I tried to call and ask about prices the lady said , if your not a client, I can't help you ,it takes to long to figure out the price. Like what . I could have been. I FIND THAT RUDE. HOW DO YOU EVEN GET CLIENTS IF THAT IS THE ADITUDE YOU HAVE. WHO ACTS LIKE THAT. WOW . I WOULDN'T WANT TO BE A CLIENT NOW. They really need to work on there customer service.
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July 2023 by Carrie Diehl
They are super caring and loving and always do what is best for your fur baby!! The grooming is top notch and wouldn’t get my baby groomed anywhere else! Cassady is awesome!
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June 2023 by Jami Spain
Love how they worked with me with my grandma's new cat. He loved the vet and the techs
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June 2023 by Madison Sprague
I’m sure the services and other staff at the Townline location are great, but whatever woman they had answering the phone right around noon on Tuesday 6/13 completely put me off from coming in. I was scared for my cat and trying to get her seen. She answered the phone asking verbatim, “How can I help you?” I said I was looking to schedule an appointment for my cat as soon as possible and this woman snapped back at me, “WELL I kind of need to know who I’m talking to first!” My boyfriend was next to me and heard her and gave the same confused expression I did. I scheduled the appointment, but ended up immediately calling the Dunlap location instead. I needed her in sooner, but even if a sooner appointment had been available in Peoria, I still would have opted for Dunlap instead as I was scared and emotionally exhausted and the last thing I needed was a staff member being snotty to me for NO reason. Dunlap not only got us in sooner, but EVERY member of staff gave us the patience and compassionate care we needed. I wish I remembered her name because she needs to be given a lesson by her higher ups that taking her bad day/attitude out on possible new clients in a job that requires compassion is not a great idea.Edit—I feel the need to edit this and mention that VERY quickly after posting my review, management reached out to me and was incredibly kind. I didn’t feel right leaving the review as is based on the actions of one member of staff. The Peoria location was actually recommended to me and I’ve heard nothing but great things about them. After speaking to management I trust this was a one off kind of thing. My cat’s situation was and possibly still is life threatening, so it’s been an intensely emotional week. A little bit of compassion goes such a long way and I can tell beyond a shadow of a doubt management and the staff understand this. Despite the not so great first impression I’m certain if I ever visit this location in the future they will be just as lovely as Dunlap was
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April 2023 by Jami Carpenter
Just started taking my rabbit here. Everyone is so nice and caring and Dr. Suzanne is seriously the best!! I have a dwarf lionhead angora and her hair was badly matted in some areas. Dr. Suzanne never judged and only offered help and advice on what she does with her own angoras. She was able to get the mats out, shave her down and gave her an exam also. My bunny is happy and healthy and I am so grateful : ) This is the only place I will ever take her!
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March 2023 by Rachel Aiello
My dad has been taking our dogs there for almost 25 years. They are always very nice and give wonderful to care to our dogs. Highly recommend taking your pets there.
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February 2023 by Lauren Casey
The DVMs that work here are BEST of the best! They worked with me on what was best for me and my Cat. They saved her life in an emergent situation, kept me updated, and treated her with love. I've lived across the country and haven't had a vet I trust more!
