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July 2024 by Matt Brimberry
Great customer service
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October 2023 by bobbie jones
I spoke with Debbi and Chad yesterday and was so very pleased!! They both were very professional and literally answered all my questions and went above and beyond! I plan on requesting them for all my questions and needs! It was my first time being at that facility because Pekin Illinois branch closed. I was reluctant at first but Debbi and Chad made me feel very comfortable!! Please let them know that their kindness was not overseen and definitely noticed! Hugs to Debbi and Chad! Give them a raise!!!
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April 2023 by Stephen Tart
My visit was very satisfying ?
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June 2022 by Susan McDowell
It is like a small town bank. Everyone is friendly and helpful. They know my name! The treat customers like people. They have always listened and been able to figure out what I want even when I don't have the knowledge to articulate my need. I even got a personal thank you letter when I opened my accounts, from the person who opened them. This is a wonderful bank with a great staff.
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May 2022 by Benjamin Rudolph
Excellent Bank, excellent service, excellent people. Just overall excellent!
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March 2022 by Julie Jett
Anyone looking for a great bank in this area should try Commerce. I've been there for a long time and I will never use another bank. They are reliable, understanding and support their customers through thick and thin.
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July 2021 by Judge Childers
I banked with Commerce for 12 years or more and yesterday I was treated like my time with them didn't matter I went to withdraw from my account and was met with racial discrimination. Debbie the manager seemed to be helpful,but was far from that!!! I no longer do business with them and I never will! BEING BLACK IN PEORIA
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December 2019 by david gill
I encountered lack of knowledge and little understanding
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September 2019 by Marilyn Dickson
Worse customer service I have ever seen. Once I get past receptonist, they dont answer the phones. How do you do business without answering your phone? Out of curiosity I have called 4 different departments. NONE answered. Worthless!! Your recording says my call is important to you. Right.
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February 2019 by Chris Marek
Staff at this location have provided personal service that far exceeds what is necessary.