Chase Bank is known for its excellent customer service and professionalism. Many customers appreciate the knowledgeable staff who understand their needs. The Peoria branch, in particular, has received praise for its caring and compassionate employees, like Nancy and Jared, who go above and beyond to help clients, even those who are not Chase customers. The branch features a nice lobby and a friendly atmosphere, making visits pleasant. However, there have been some instances where customers felt that assistance could have been provided more efficiently, as some tasks could have been handled by tellers. Overall, Chase Bank is recognized for its dedicated staff and positive banking experience.
Good bank but having only ONE functioning ATM location in the entire city is absolutely insane.
April 2024
First time at this branch and Nancy Day was incredibly helpful, caring, and personable.
March 2024
I've been in this location only a handful of times but I usually get very good service and Bankers that seem to know what's best for my visit needs through professionalism!!
