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May 2024 by student Visabd
The closed my Business account for fraudulent act lol & haven’t sent back the chque of my remaining balance yet! That’s absurd ! Very disappointed .Btw the staff of this brunch are very friendly .
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May 2024 by Scott Lennington
DO NOT BANK HERE!!!!!! Chase is the WORST bank on planet earth. I have 3 business accounts with them, and they put holds on deposits from our customers. The receipt they give you says the amount they are holding and the date it will be available which is usually 2 business days. I can understand a 2 day hold on a check to ensure it clears – but they keep extending the hold up to 14 business days. Who can operate a business like this??? How can they keep extending the holds with literally no explanation. When I went to the branch to discuss the matter with the manager – He told me that I must call the 800 number to speak with them. The manager was no help at all – How on earth does the manager of the bank not know how to help the customers – It’s because they intentionally hold your money for no reason other than to benefit themselves. The customer service reps that answer the phone barely speak English and are less than ZERO help and when you ask a question that they can’t answer they just hang up on you. I have 8 deposits on HOLD for no reason at all. STAY AWAY FROM CHASE AT ALL COSTS!!!!!!!!!
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April 2024 by hangtian xia
I came to deposit money. The total I counted at home is not same when they counted at the counter. 107 dollars short. 6 years old daughter wants to use their restroom. They refused and the girl behind the counter sai
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March 2024 by DW Myers
Always greeted with a smile. Very professional people. This bank has always been reliable to me as a Veteran.
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March 2024 by Gerald Crouch
At this branch the BANK and ALSO the ATM is temporarily closed
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October 2023 by Sandra Cotton
Would like to know how to change my account to your bank
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September 2023 by Jehovah Witness
This is one of the best banks that I have ever been a part of.
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September 2022 by prashant agarwal
We went there to open an account and I felt that the branch definitely needs more of manpower as just to open an account I had to wait for 20 mins. Therefore, do keep a buffer if you plan to visit this branch.Though I have to give them full points for the location of the branch and the facilities available over there. You can easily identify the branch and it’s quite a comfortable place with a good ambience.Do follow me for more interesting places, your support motivates me to write about more of these places.
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September 2022 by Qian Gao
An hour with Jorge at Chase bank for my biz account set up was a great experience. He is a professional, polite, and humorous banking agent who is devoted to make our visit a pleasant and effective one.He also calls for following up the next day in case I have any additional needs, and I’d like to pay him a visit some time in the future:-)
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July 2022 by bing james
The drive up ATM is the worst I’ve ever been to. Only takes 30 bills at a time, rejects money even when it have no folds or creases, and just take freaking forever to load!!!
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June 2022 by Anna Bovann
Been with them since 2004
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October 2021 by Thomas M.
I am new to Peoria, and I am very happy to discover the people at Chase to be friendly efficient and very helpful in my process of getting to know Peoria. They go the extra mile! Everyone is always very nice. I watched the Chase staff interact with other customers and they treat everyone with respect. They go the extra mile.
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May 2021 by Tina Ellen
They are always friendly, helpful, and professional. I truly appreciate and value the team. Thank you.
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May 2021 by west MUSIC
Do not trust
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November 2020 by Carissa Jurentkuff
Do not trust them with your money. I opened a savings from my app and transferred 2500$ from my joint acct with my husband to it. We just rented a house and I wanted a dedicated acct for funds to be withdrawn from it.Now imagine you go to your lease signing and your acct is declined.Chase had locked all 3 of my accts because of “fraudulent behavior”. I had to go down there while on bed rest with my pregnancy and an active 2 year old because when I called I was told I had to show 2 forms of ID. Fine.But when I get there it wasn’t enough for them and I was told even though they know I am me, I can’t have my acct unlocked or my money back.Their reasoning is that I transferred money from an acct that wasn’t mine to an acct I opened on the app.1. That joint checking acct is mine because I am on it and the other party is my husband who gets his checks direct deposit.2. If it is suspicious to open to open an acct on the app then why do you give it as an option.I sit for several hours on the verge of just holding this teller hostage and robbing the bank for exactly my amount of funds back when they finally approve for me to close the acct and withdraw my money. But ONLY after she opens a new savings for me to transfer it to.As I’m dealing with a second teller to withdraw my money she tells me “well it’s ALOT of money that’s why”F-ING SERIOUSLY?!?!?! 2500$ is “a lot of money?!”We get 2200$ a week direct deposited EVERY. SINGLE. WEEK.Completely disgusted. And done with this bank.Update: Chase put some sort of Fraudulent flag on my name so the other two banks in my town will not allow me to open even a basic checking acct with them until I figure out how to remove the flag. I have a 701 credit score a line of credit and I can’t open a checking acct anywhere else currently.So I am being forced to continue banking with Chase. In the past 15 days since they locked all 3 of my accts they have locked my acct again 3 more times. Most recently because I rented a Pick up truck from Uhaul. The initial bill was 45$. And because I spent 2.50$ over expected mileage when U haul tried to charge me the 2.50$ Chase blocked it and locked it. They were closed so I couldn’t call them. I END UP GETTING STUCK OUTSIDE WITH A 2 YEAR OLD FOR 2 1/2 HOURS BECAUSE I COULDNT PAY FORNA TAXI HOME. I HAD TO WAIT FOR ONE OF THE UHAUL WORKERS TO GIVE ME A RIDE HOME AFTER HE CLOCKED OUT!!!!!!
