Car Glass Repair in Peoria, IL

“Had a truck window that was broken and needed replaced. Terrible timing with the freezing cold weather but thankfully Jolliff Glass was able to get me in quickly and handled all of the insurance work on my behalf. Kristin was great to work with. Will be back as needed and would highly recommend.”

“Brandy's customer service was outstanding and very appreciated in the age of quick work and little service. She would call with updates on the window tint for our windows. I will ONLY use Grawey for any glass need - they are beyond amazing.”

“This place is the place to go for quick and quality work. They are very affordable and their place of business is a great atmosphere to walk into. Thank you for replacing the window in our vehicle.”

“Awesome company! the owner came out and installed a windshield, that I supplied. They were the only shop that would install a used windshield out of the five I called.”

“This is a shout out to Brock, and the Peoria Stephens Auto glass team.

Originally was not a great situation in the least from another branch, but won’t dive into that.

After being informed of the issue at hand, and how it was being handled by the previous manager. Brock immediately contacted me asking questions, getting pictures, and also taking care of the damage that was done from the previous installation by another tech that has since been resolved internally and with haste.

It was the most on top of, courteous, respectful, and taking responsibility/being genuinely apologetic for the company, I was beyond impressed.

And no I would never expect someone to come crawling back to me with hat in hand, and begging for forgiveness. That’d be pretty ridiculous to expect. (usually just get a quick half sorry while trying to shove you out of the door or even better when they start to insult you because they can’t take responsibility or be adult enough to actually know how to provide customer service or even as little as have a conversation)

But Brock invited me down, inspected the vehicle on site, showed me the entire process of what he was going to do, how and when he was going to do it, and even showing me all the communication/information that was available as well as sat and listened to the entirety of the story, as well as agreeing with how ridiculous everything got especially with the timeframe

(which again was not his or Peoria’s fault, was other parties involved)

He didn’t have to but made me feel much better that someone in that entire situation from MULTIPLE PARTIES, he and Stephens Auto Glass in Peoria were the only ones to actually communicate, and actually deal with you like a person and not a number.

So Brock and the Stephens Auto Glass team in Peoria, you have my deepest thanks and gratitude for getting things taken care of right and how they should have been done 4 months earlier.

Also not only for being the only ones to work the extra mile and actually take charge of the situation, but also taking the time to talk, answer questions, listen, and get the issue resolved.

Thank you again and hopefully this review helps people see what y’all are capable of doing”

“I was in the process of closing on a new house in Louisville, Kentucky and got rear-ended by some lady in town. The folks at D’s pulled out all the stops and managed to get my car done in two weeks (a week and a half ahead of schedule), so I wouldn’t have to make a return trip to Peoria to pick up the car. They were communicative, friendly, and very helpful. It’s not often that you feel like a business really cares about you as person. These guys did.”

“I had to have my windshield repaired due to a rock hit it, and the glass had a star pattern. Trevor, the technician came out. He was amazing. He explained everything, and the process was quick and solid. Very respectful, and personable. I would highly recommend this business!!! Thank you Trevor!!!!”

“i was in an accident and had thousands of dollars worth of damage to my vehicle. Gerber made it easy and painless. My car looks and drives great and Eric was a pleasure to work with.”