Sporting Goods near Peoria Heights, IL

“This review has nothing with their local walk in store. I was recently selected as a VIP winner and they texted me, informing me to have my FFL send them a copy of their license. I did so but it’s now going on 2 weeks and my FFL hasn’t received my firearm. So after many attempts to contact them via phone calls and emails to ensure they have everything they need, I get nothing. I have received zero replies and zero phone calls back whatsoever. I have been participating in these webinars on and off for 3 years. This is the first time being selected as a VIP and now I’m beginning to doubt the legitimacy of this entire thing. A simple phone call back or reply from one of my numerous emails to set my mind at ease would be appreciated. I really do not like giving out bad reviews, but I live in NC so it’s not like I can show up in person to handle it face to face. The contest rules on the website say I have only 30 days to claim my winnings. Time is ticking by and I am lost on how to proceed. HELP(After I left this portion of the review I received a reply stating they had staffing issues)Update as of 5/6/24. It’s been a month since being selected as a VIP and still no firearm. I have reached out to my local FFL and they ensured me that they have sent them a copy of their license multiple times for transfer. Still no delivery. I received a email advising me of recent staffing issues and asking me if I knew anyone in the area who needed a job. I am trying to be as understanding and patient as I can be. I don’t really understand what the issue could be. I know they have my phone number, I receive frequent text messages advising me of new and discounted webinar’s. My last email sent today I requested a possibility of offering a new FFL if need be. I am waiting on a response. Hopefully this gets resolved because from a consumer’s point of view, they take my money for webinar after webinar but when I do win I get nothing. Completely frustrating!(The day after leaving this update to my initial review I received an email and a text informing me that my firearm had shipped. This is when I was notified of the mix up with deleted emails)Update number 2 as of 5/9/24. Finally received my firearm. It took over a month but it did indeed arrive. Received another email with what I believe to be a legit reason for the delay. The email stated that the FFL license from my local dealer had been added to my account and in the confusion the original email had been deleted. Apparently they didn’t know they had what they need all along. Regardless of what the issue was, a simple phone call and/or timely email could have set my mind at ease. At the end of the day I received what I won and I am happy.Changed from 1 star to 4 stars. Minus 1 star for poor communication. I think that’s fair.”

“Best selection of running shoes anywhere! Lots of clothing and accessories too. Staff is hit or miss but that is expected most places. I try to buy anything price fixed here to support them but there are often better deals online.”

“This place was pretty cool. Wish they had more places like this when I was growing up. Had to buy everything new. This place has new or used. Some of the used items I feel are still priced to high but, that's my opinion. I wasn't expecting to pay what I paid on used equipment. Still a pretty cool place.”

“Amazing! I bring my kids here all the time for events and hockey games. Every hockey game is usually packed with great people and quite a few fights from the hockey players. I took my kids there tonight and the players were brutal and we won five to one in an amazing game with quite a few fights and three takedowns back to back to back. Great job Peoria Riverman!”

“This store dis not disappoint! All of the staff is super friendly and the store is very very clean and well organized! To the gentleman that assisted me in my smoker choice today you are a top notch gentleman! Very knowledgeable and kind! I cannot wait to bring my family here for the bowling alley!”

“Extremely satisfied with the customer service at the firearms counter. This was my first time buying a firearm at Presleys and they had what I was looking for. They are well stocked with good prices. They treated me and my kids like family. I will be coming back. Thank you”

“Great service & a variety of products to choose from. Always have time to answer your questions, even if just you're just an average hacker like myself.?”

“Really wanting to purchase a bike, I decided to stop here as my 1st brick and mortar store visit… 100% plan on returning. Young man named Wyatt was extremely helpful, kind, knowledgeable, friendly, upbeat, etc. Very refreshing to get that type of customer service.”

“A no nonsense bike repair shop. They perform quality work. I've used them since 2020. Their repair/tune up prices are fair. They offer many accessories and they have a good selection of new bikes. Expect to pay in the hundreds of dollars for a decent bike, and upward in the thousands for elite rides.”

“Cannot say enough about the customer service here. The place is huge with I'm sure has everything, but dont let it intimidate you. The greater is much more than that. More like help getter and comedian. Young Keone was very personal and help full side note as he was taking us where we needed to go saw an item on floor , picked it up and placed it back. This may seem like a small thing but pride in your work place is great to see. The item we looked at he noticed was priced different. Asked us to please wait got manager Sharita over she said no its priced this way, wasnt changed so I will give it to you at this price if you get it today, went home did some measurements came back. They had put it to correct price but gave us the Sales price. Keone and Andre cared out to our truck. Another side note as they had on dolly Mother had a box of another item in her hand and Keone asked if he could carry it for her. Great service great prices!”

“I have used TeamWorks for three years now for my dance studio shirt needs. They are always prompt and professional. I have enjoyed working with them for our needs. Reece is excellent at helping us understand our options. I also enjoy the stores. These make it very easy for our families to order and for us to distribute with not a lot of added work! I also personally have been on the parent side for the school district. Ordering is simple and clear to see what choices are. I highly recommend TeamWorks!!”

“I went in for the PetVet stuff but the staff was nice. My dog decided to have an accident on the floor but the employees were very kind about it. I cleaned it up and they went over it with a mop. They were really nice. I recommend this place even just for the customer service ??”

“Went in today to get my FOID card renewed. Very friendy...Bruce was so amazing. He spent a lot of time with me and had to make a phone call as I had renewed my dl and hadn't received the hard copy yet. He got the info needed to get the job done. I was so appreciative for his time. Not to mention......the free coffee and donuts from Carl's bakery practically next door. Thanks again Bruce! YOU ROCK!”

“Great Service. Didn't feel like I was being followed. They asked me if I needed help finding what I was looking for. And they were excellent. My check out person was very professional”

“It's ok. I mainly come here for jeans since I'm short. Not much of a selection in tops and dresses. Kind of gives me Old Navy/Aero vibes as far as every sweatshirt or hoodie having AE or American Eagle across it. This particular store has plenty of extra space to add more clothing in the back but it is really spaced out. A smidge pricey depending on what you are buying.”

“I went with my son for back to school shopping. The 3 men working there were so much help. Cause I had no clue what he wanted. They were absolutely amazing with him and picking out his very first air force one's. So thank to all 3 of those men in the store that helped.”