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“Fast, fast, fast. In about (40) min., dropped it off, he replaced the cracked screen, put a screen saver cover on, and came outside to let me know it was ready.Great, friendly service ?Only issue was it was not on main roadway so it harder to find. Google maps had me passing like (3) time. It is in an old motel bldg. So tucked in the center couttard.”
“The staff at this location is phenomenal, Asia specifically, she helped us the instant we walked in and answered all of our questions. She helped us combine our plans, make sense of our bill and explained everything in detail. She was professional, friendly and is an expert in her field!”
“Ryan was extremely patient and helpful when my wife and I bought new iPhones helping us to transfer all the information and dealing with all the questions. He was wonderful.”
“I had an amazing experience in the store Jake tried his hardest to help me out as much as he could and got me out with an awesome deal!! He’s gone above and beyond the normal expectations of amazing customer service!! thank you again Jake for helping us out and bringing us our SIM card out of the kindness of your heart knowing we don’t have normal transportation. Most definitely recommend and ask for Jake”
“I just had the best experience at Cricket since starting this service more than 5 years ago. Marcela was so nice and personable. She went out of her way to try to help me with my issues. I really hope she's there every time I need to go in there!”
“Eric was a customer's dream! My phone locked up, and I was in a bit of a panic. Calmly, pleasantly, and efficiently he solved the problem! What a blessing he was and what a asset to your company!”
“I recently had my phone stolen, so I came into this location with realistic expectations of starting over with a new phone and number. To my surprise, the sales associate Barry was able to set up my previous phone details and number onto a new phone. He was honest, insightful and made the transition seamless! Highly recommend seeing Barry for any questions or concerns!”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“Tabitha G was filling in over at the East Peoria location and she was so nice and accommodating to me!I was in and out very quickly!Thanks a bunch for being kind and great, Tabitha! ?”
“The store is very clean, the guy that helped me was awesome. I had to go in a verify my identity because I purchased a phone and plan on their website.... I was there less than 30 minutes getting things taken care of an I was on my way home”
“I have been with T-Mobile a couple of years now. I have stopped in the East Peoria store with a problem maybe 3 times. Each time I have been treated awesome. Today I stopped because I had a problem with my phone that I couldn’t figure out. Jordan greeted me instantly. He fixed my phone problem. But I was so impressed by the way all of the employees treated the customers. The way I have been treated by T-Mobile the last 2 years I wouldn’t even consider going anywhere else. Thanks Jordan….”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
“Honestly there is no need for improvement with Brian and Zach they were awesome dealing with an issue and I ended up getting upsold by their charm and had the guts to switch to an iPhone. So yes their customer service was on peak!”
“Chad at the Washington location is awesome! He helped me out 3 years ago (returning customer) and upgraded 6 phones and 1 new line/portover. He kept me informed on when phones arrived, provided options for activation and was just remarkable overall! Chad is a top notch professional and will take care of your needs with zero pressure! Thanks Chad for all you do!”
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“I went in to get a new phone! A girl by the name of LEXI was so patient & professional! She really deserves a raise or some type of recognition!! I watched her treat several customers with kindness, patience, and professionalism!! Sincerely Customer. In reference to the boost mobile in Peoria, IL off War Memorial.”