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October 2023 by Ila Mense
Phil was very very helpful. Told him exactly what I was looking for and he took the time to show me what he had to meet my needs. I feel like he was honest and to the point, fell like he gave me a good deal. I would recommend to anyone looking for good honest service and quality product.
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October 2023 by Jaime McCampbell
As a veteran, with physical disabilities, I often experience anxiety and have trouble finding quality that's affordable. I do not write this review with any bias, this is my most honest assessment of my interaction with the Mattress Doctor. I went into this store with the intention to learn about matresses, get some prices, and potentially buy today! What I found was a really kind, extremely knowledgeable man named Phil. He spent over an hour with me, educating me, showing me many options with different firmness, comfort, and support preferences. He then had me lay on completely different mattresses and repeat. The overall experience was very comprehensive and far beyond what I expected. He told me up front what I'd be looking at as far as pricing, warranties, financing options and more! The best part of all, I am having everything delivered tomorrow!!!! If he doesn't have it stock I still would have had my mattress within a week!! They take care of everything for the customer, making this even easier for someone with disabilities!!! I can honestly say I did not feel pressured, I did not feel anxiety, I did not feel like I had to make a quick decision. What I felt was all of his attention and help, while focusing my long term needs. I can say I've purchased 4-5 mattresses over the past 8 or so years, spending a small fortune on cheap mattresses that I'd barely get two years of use before they began to degrade. What I spent today over the life of this mattress is less than what I have spent over the past eight years on other cheap mattresses. Today was the first time I ever purchased a quality mattress with warranties (a huge bonus!!) and a salesman that says to come talk to him or call him if any problems arise with anything! Phil was able to take my physical ailments and show me what would offer me exactly what kind of comfort and support I'd need! I'm sure in his lifetime of service he's dealt with many people in many different situations because he was able to direct me, not waste any time, as well as giving me total peace of mind with my purchase. It's clear I made the right choice with walking into Mattress Doctor and working with Phil! I highly, highly recommend the Mattress Doctor to anyone that's is ready to invest in total comfort, knowledgeable assistance, and reputable business practices! I can't thank Phil enough for the help, time, and ease with today's purchase. Especially in today's economy, no one is really comfortable spending money, but today I have zero regrets! Knowing I have a long standing business that I can call or get assistance from at any time is the level of customer service that is highly lacking in today's world. Thank you to Phil and his wife for all they do!!!
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October 2023 by Scott Michelsen
Phil really knows his stuff! He is incredibly professional, has a huge selection, helps you find the right bed for you and offers immediate delivery. He really takes the time to find you just the right mattress; PLUS, who knew how an adjustable bed base can be such a "Game changer!" Phil Did and shows how it all works together. Why would you go anywhere else? Big box will never compete with this local and family owned gem. Highly, highly recommend!
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October 2023 by Tom Doherty
I can’t say enough good things about our mattress purchase and installation. Phil is very knowledgeable about his products and made sure we got the right mattress for us. The delivery/installation crew were outstanding - quick and efficient. If I could give more than five stars I would. If you want the best service, price and knowledge head right to The Mattress Doctor.
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October 2023 by Joy Siebenborn
Phil was so kind, I arrived at the store after hours and called the number on the sign, and he answered right away, and he asked what I was looking for, then came right back to the store even though he had just gotten home. He was prompt, professional, kind, welcoming, and showed us just what we asked for, and we were able to pick out a bed in less than 20 minutes. I’m very happy with my purchase, and so grateful for Phil’s willingness to serve us even though he had closed! I highly recommend, and will be back the next time I need a mattress!
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September 2023 by Stacey S.
I love our mattress we bought. It's a year old now and just as comfortable as the 1st day we got it. Love it, love the store, even the prices are great. The owner is super nice, the store is extremely clean, and the entire experience was great. It's now the only places we go to buy mattresses.
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August 2023 by Promod Shanker
We had a great experience at the Mattress Doctor in Pekin, IL. It was our first time there and Phi helped us put. He was professional, transparent and good in giving us deal for the bundle of products we got from there.
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August 2023 by Susan R.
I cannot give Phil his wife, and staff enough stars! What an impression they left on my family. We needed to find a bed for my dad ASAP and he kept the store open for mom to get there on time. The next day they delivered the bed and adjustable frame just in time for my dad to come home from the hospital. Along with the mattress and frame Phil's wife had a beautiful basket of veggies and peach cobbler! After our long 15 days in the hospital this was wonderful to come home too! I cannot thank you enough for this. It just made the day go so smooth! THANK-YOU PHIL! If you need a mattress or bedframe don't hesitate to go here.
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August 2023 by Shayna Ziemer
We had the most wonderful experience purchasing a mattress from Phil the other day. We unexpectedly needed to purchase a new mattress (darn cat got locked in our room) and needed it the same day. When my husband called, we were asked questions about what we wanted, didn’t want, body types, etc. I let Phil know I was trusting him to pick my mattress because we couldn’t make it to the store in time to ensure it made it on the truck a short hour or so later. We were given a couple options that Phil suggested would accomplish the comfort I was seeking from my new bed. He did not try to oversell anything and was very personable while we were chatting. The mattress came a few hours later. Set up was a breeze. They were so nice and professional and even entertained my little one when he kept gawking in awe at how tall one of the guys were :) I have not gotten such good sleep in so long until now!! My husband and I aren’t woken up by each other constantly. We aren’t waking up unnecessarily throughout the night, and my back doesn’t hurt every morning when I get up for work!! Phil listened to what we wanted and did not disappoint!! We have purchased from the store before and will be life long customers. The customer service is top notch and the beds we have purchased, past and present, have been great quality!! Thank you so much for being able to deliver the bed, great customer service, and quality when we were in a sudden scramble to replace what we had!
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July 2023 by Joy R
After a few nights of sleep on our new mattress, I can confirm that Phil is a master at knowing what is best for his customers. We went in on Friday night an hour before close just to have a look around and left buying our new mattress and box spring. Phil did not try to rush us into making a decision nor did he immediately take us to the most expensive option like other stores would. The delivery guys came the next day and were very professional and knowledgeable. We ended up going back to get a bed frame which is amazing quality at an affordable price (delivered the same day). Phil worked with us to get what we wanted at a price point we liked. All I have been doing this weekend is talking about the excellent service we received and the unbeatable prices for quality beds. Will 100% be coming back here!
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July 2023 by Connor Griggs
Phil was a delight to talk to and work with. We’re incredibly satisfied with everything we purchased from him and will definitely be a continuing customer. I wouldn’t look anywhere else because you will just come back here. 10/10
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July 2023 by George Scott
The owner was our salesman he was very knowledgeable and a hell of a salesman. He also gave us insight into other mattress places. He will definitely be our mattress guy from now on. His delivery guys were also very curious and helpful. curtiius
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June 2023 by Michael Martin
We have a camper that has a very uncomfortable short queen mattress so we stopped at Mattress Doctor to see if they could help us. The owner recommended a mattress for us that they had in stock. The mattress was delivered the same day. It is perfect for us, very comfortable and we love it. ❤ Rhank you!
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May 2023 by Sarah Kennedy
It was after hours, but we needed to buy a bed quickly for an important cause. Phil Neri went above and beyond for us, in our time of need. We were able to buy the bed we needed just in time! Thank you! Great service, great prices. We will come back here for sure! Recommend to anyone! BUY LOCAL!
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May 2023 by Jordan Rieke
Phil was knowledgeable and very helpful. He wasn't your typical pushy salesmen, but was friendly and conversational. We went in and told him what we were looking for and he helped us find the perfect bed for a growing toddler!
