“I took 5 different ring to Vena to be fixed.Some to be resize and two had be to be redesigned. The lady that works there sent me pictures of different designs and I picked the one that I liked. I trusted them with my family Airlines and my wedding ring. They didn't an absolutely fantastic job with all of them.”
“Ill start by saying i think the jeweler is very nice. The lady that i spoke to behind the counter tho, doesnt follow customers instructions. I took a band in to b sized down to a 4.5, ive worn that size for 20 years. I told her i need a 4.5 and she handed me sizers. The one she had me try 1st was waaay too big if i had to guess id say a 6. I say no, thats definately NOT a 4 5, she hands me another slightly big one. I said its closer but not a 4.5 she then hands me another n i say thats a lil lose but much better is it a 4.5? She says yes. I pick it up and out it on, its a little loose but freezing outside so i figured thats y. I look at the receipt a couple days later and see it says " size to 5" . I called the store and told the jeweler. He said hell fix it. Hes willing to make it right but taking it back and waiting again is an inconvenience. She should have just listened to the customer?♀️ill update after i take it back. Well see how it goes...UPDATE*** he fixed it for me its perfect now...i dont know how anyone thought this jeweler was rude....he couldnt have been nicer or more helpful. Highly recommend”
10AM - 5:30PM
814 Derby St, Pekin
Jewelry Stores
“My wife has been using Derby pawn for over 18 years, anytime we need a loan just to make it to payday or in times of need this is where we go. She calls Rob her "pawn father" and his family that helps run the shop, her "pawn family". Derby pawn is fair on prices and Willing to negotiate prices. Loan interest is fair and timely. If you're behind on a payment just call. This is a family run business and willing to work with you. They understand everyday life and what comes with it. My wife is Sam. I'm sure they know who I'm writing for. I also want to say thank you for always being fair. Only downfall my wife wishes you were open on Mondays. Oh Rob I heard about the puppy kisses. She said there's never a dual moment when she stops by your shop. Lol”
10AM - 5:30PM
814 Derby St, Pekin
Jewelry Stores
“My wife has been using Derby pawn for over 18 years, anytime we need a loan just to make it to payday or in times of need this is where we go. She calls Rob her "pawn father" and his family that helps run the shop, her "pawn family". Derby pawn is fair on prices and Willing to negotiate prices. Loan interest is fair and timely. If you're behind on a payment just call. This is a family run business and willing to work with you. They understand everyday life and what comes with it. My wife is Sam. I'm sure they know who I'm writing for. I also want to say thank you for always being fair. Only downfall my wife wishes you were open on Mondays. Oh Rob I heard about the puppy kisses. She said there's never a dual moment when she stops by your shop. Lol”
“This is an an outstanding little shop on the south side of Pekin. She always has a great selection for those of us who are full figured. She is always extremely helpful and it’s a fun place to visit.”