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January 2024 by Billy Hunter
The lady was very professional. She did a very good job handling my taxes and was very nice and acted like she cares.
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April 2023 by Pubg Clips
Brent was a fantastic tax prep agent!He helped me get a solar panel tax credit and also helped me file 2020 taxes that were long overdue!
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March 2023 by Brian Anderson
My tax guy was very professional and accurate. Eased the pain of having to do taxes.
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March 2023 by Tammy
I really do appreciate the service that u all gave me and the very nicest people
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February 2023 by KASEY MCGUIRK
Great experience, as usual was short then sweet. Brent really knows what he is doing and keeps you engaged even with the nitty gritty details. I'd recommend him 10/10 and have so last 3 years in a row and will continue to do so
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February 2023 by April Vanderwerf
Very nice people who know their stuff they do their best to get ya everything u deserve
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February 2023 by Antonio PT
Marcella Buckley is so wonderful and did a good job...
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January 2023 by Tammy Sims
Brett at the Pekin location has done my taxes for the last few years, he is always friendly, very informative, explains everything well and is very professional. Overall great experience. Would definitely recommend and will continue using them for years to come!
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December 2022 by Jessica Jester
My tax pro Ivory was absolutely amazing and knowledgeable. Took me every step of the way. I appreciate your company. Happy holidays?
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May 2022 by Cindy Winget
Had to get a extensionon my tax’s and I walked in and he had a busy day but he help me do it real fast thank you for being so nice
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March 2022 by DeAnn Freesmeyer
Brent was my tax preparer in Pekin,IL. On Court St. He was very friendly and courteous. He prepared my taxes and also separately for my son. He looked to see how some info was best used between the two separate cases and checked both itemization and standardized deductions. He answered all questions and showed his calculations on the computer. He e- filed and my refund should be received tomorrow or Monday as my neighbor whose taxes he did the day before mine got her refund today.
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March 2022 by Nancy
Do not recommend. Found out to late. 3 years of tax returns they did were done wrong. They told me as soon as I signed the return, it's all on me. I'm responsible for their work. All the guarantees they talk about or peace of mind, they have no intention of following through.
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February 2022 by Malorie Anderson
We just tried to show up for a 4pm appointment today and the office was locked, no one is there and when we called Pekin Walmart Kiosk, Canton Walmart Kiosk, and the East Peoria store and we could not get an answer from anyone. My third shift working husband got up hours early and we drove over 30 minutes to file our taxes before the big snow storm hits this week, just to be met with a dark locked office with no notice posted, warning, phone call or anything. We have been customers for many years and we will not be back now after wasting our time. We will be going to H&R block where our appointment will be kept.
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February 2022 by jesus zamarripa
So I go in to do my taxes it takes 2 hours for the process of course it’s for the anticipated alone and when I get my w2 I call my local office told them the problem I had I also told them if I could finalize my return in granite city office doo to the fact I started my taxes in pekin Illinois they said yes not a problem well this office in granite city Illinois has my return 3000 less then the office in pekin Illinois but now I have 2 tax returns totaling 18000 dollars so now I have a huge mess on my hands so am going back to Jackson Hewitt and see if they can fix this mess I have been doing taxes with Jackson Hewitt for over 20 years and to be honest this might be my last year with Jackson Hewitt
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January 2022 by Chase Mitchell
Just had my taxes filed and was approved for the 3500 refund advance had my money within 15 minutes of leaving thes store great service and extremely relaxed environment would recommend to anyone who needs there taxes done fees for tax service were not to expensive either.
