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December 2023 by Jayce Mefford
The room was poopy the sheets were filthy I went to the front desk because the toilet had pee and a big Terr on the seat and she gave me ferbreze and a napkin that had ear wax on it and a ripped glove I went in the room and then I figured out it was not the right cleaning supplies and wasted my time going to the front desk for the second time and got the right stuff then the other night we came for my Neisse’s birthday and we packed swim trunks for the pool that was the only reason I came to that hotel we called the front desk and they said the pool was open so we got all dressed and we went down there and the ladies down there pointed at my son and insulted him and said he is a fatty so we went down to the pool and the door said the pool is being remodeled then we had to sit in my room for 2hrs that was the time we were going to celebrate her birth day Then we had to take her home then come back here we went to bed and and there was people making massive racket next door and to make matters worse people were racing each other out side and the other day the pool was open we went down there and there was a lady wearing a half naked bikini in front of my 11 5 year olds
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November 2023 by Sheldon klassen
Great location for our family get together to celebrate a family member's 100th birthday. Close to lots of food options. Nice and clean, pool has no hot tub though.
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October 2023 by Excursion428181
The manager was friendly, but some of the staff members were not professional. A staff member actually yelled at me in the breakfast area because she was moving a large coffeepot and I was in her way. I stayed for four nights but the room was cleaned only once, and they cleaned it after I talked to the manager.
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October 2023 by Pa Sh
Bed bugs - see videoNo room CleaningNo towels serviceCan’t submit to Hilton as they are hiding emails and forms. So let it be public in Google then
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October 2023 by jaungst2002
Zero Problems. I would not change anything. They made us feel right at home. I like clean and it was clean every where on the property. It was worth driving a little extra to have this experience. The place to stay!
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September 2023 by S S.
We got kicked out for apparently playing with an entire box of tampons and pads in the pool. We never did anything like that, and we were almost charged $100 for the cleanup even though the other guests in there at the time, which was two little girls without an adult, were not going to be kicked out or charged at all. Our party was pretty upset at this and we will not be coming back for a while.
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September 2023 by B W.
My friends and I went here for a birthday party and we ended getting kicked out for something we didn't do. Apparently children were throwing tampons and pads so they blamed us bc we were in the pool earlier. My friends and I were very upset with this, and why not have cameras in the pool room? How are you gonna kick someone out without evidence? I think that's more of a issue than some damn tampons
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September 2023 by Renee V
The front desk young lady couldn't be bothered! She was unprofessional, unkind, unfriendly, and clearly hates her job. She refused to help my handicap dad get his suitcase to his room. We were at a funeral--and we will never return to this hotel ever again!
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August 2023 by Jim D
Hreat staff, clean room, and super service. Jules checked us in and made us feel at home. We arrived well after hours and were greeted with a smiling face and quick check-in. Our visit couldn't have been better.
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August 2023 by ThomasK3
We had one of the best stay's at this location, even though it was over 5 miles from the interstate. The staff was very attentive and friendly. Very nice area. We will be returning to Texas on Sunday Aug 27th and most likely be staying in Oklahoma Thank you
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August 2023 by Manda Waggoner
Kelly at the front desk was amazing. Bed was so comfy. Clean and I felt safe. Breakfast had a lot of options.Rooms: Beds are very comfortable and clean
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August 2023 by jwaltatc
The spacious rooms and well stocked fitness center are the selling points of the hotel. The price is pretty good for the type of hotel, but the location is secluded behind some shops and businesses. The overall location of the hotel definitely detracts from the great experience inside the hotel. Be aware that as of August 2023, the hotel does have some trouble when using the Hilton Honors app for digital key and digital check-in/check-out. The fitness center was my favorite part. Wide selection of cardio equipment, including a peleton bike, and dumbbell sets up to 75 pounds.
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August 2023 by brandizehnder
By far the best hotel I have stayed out in a long time room was absolutely immaculate the entire place is so beautiful staff was so friendly it was just an overall immaculate stay definitely definitely we'll be getting a room there again next time I come to Illinois
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July 2023 by Stefan H
Cleanest, nicest, and overall best Hampton Inn I've ever stayed at! Great staff and great breakfast! Would not hesitate to stay again!
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July 2023 by luis Martinez
Booked at this property due to the positive reviews. Front desk was courteous and helpful. First w rooms I was issued had dirty bed linens and sheets. 3 rd room wasn't better but I just bought my own blankets n pillow for the night. Housekeeping needs to be revamped. Hairs on towels and on yellow sheets. Looks like they don't change sheets just clean the room. Definitely would NOT recommend.
