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October 2023 by Betsy S
I have been working with Ron Harlan for years. He has been beyond helpful to me and my mom throughout our 15 years, servicing our loan with excellence. Thank you Ron for everything you have done for us.
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December 2022 by Lynn Fogal
I have banked here for over 10 years payed off my mortgage and small loan, and a car so this bank has gotten plenty of money from me. So, when I got a bill for a dormant acct and asked if they would waive the fee they refused even though they gave me the wrong information when I tried to close it, So they are making over $100 just because of a technicality and it is so irritating that banks like this one can make money off of their unfair practices. They have OUR money but they add late fees andservice fees and any other fees they can. No consideration that you were always a good customer. I also have been treated rudely especially by the woman in drive through when I tried to close this account. These people act like they're doing you a favor . ?
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August 2021 by Nathian Zapata
What a great place to bank! The people are very friendly and always willing to help out whenever you need their help!
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August 2021 by River of Life Church
Great bank, great people and great experience!! I would recommend this bank any day!
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June 2021 by Sue Kyle
The staff are extremely qualified, quick to answer questions, and very friendly. I couldn't recommend a better bank/savings/lender.
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April 2020 by Dave Scott
Since the DMV is closed, until further notice, I called First Pekin Savings to get my renewal sticker for my plate. They said they only sell them to their current customers. They just lost a chance to gain a customer, since I just moved to Pekin. In today's times you'd think people might be a little more helpful.
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June 2019 by Lisa Lynch
They have managed to loose a 1000.00 payment of mine.... Notified me my money was gone... Then found it and apologized. Two weeks later...they lost my car payment and reported to credit report they "didn't receive it" then apologized said they would fix that... And havent... Same week...i couldnt access my cash in their bank. I was supposed to buy their house after lease with option and never been late.... I did EVERYTHING they asked. They promised to repair items like roof...
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June 2019 by Olga Bolen
We've had nothing but good experiences with FPS. For the most part, I do my banking at the downtown facility, and the ladies there have always been super-friendly and very knowledgable. I recently needed copies of statements, deposit slips, etc, for the state, which was time sensitive. It was a task, which was definitely very time consuming. Tammy C. completed the task before the deadline, and we feel she went above and beyond. Would definitely recommend banking there.
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February 2018 by George Henderson
I have done my banking at the main bank, at the drive up at 6th and court and at Sheridan and parkway. Dr. And I have received great service at each place. We also refinanced our home with Earl Reily's Guidance. I am very pleased with every service that I have received. George Henderson
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November 2016 by Chris Hayward
i didn't like this bank or the people there, they're a very small bank with nothing to offer and i don't know how it's still in business.
