-
March 2024 by Lucas McDowell
I am disgusted with Busey's ways of doing business. I think it's appalling that they charge fees for savings withdrawals. It's our money, they do not care about there customers. Also, on the Busey Bank app I have tried to verify an external account and it refuses to allow me to and I have written all the details correctly. I have spoken to agents at Busey for help and they have been useless. Busey needs to get their act together!!
-
March 2023 by Thermal “Th3rMaLm3LtDoWn” Meltdown
Switched to Busey because I heard good things. Has been very disappointing. A hacker also got all of our info from their system and tried to steal our identity, and even called us trying to get the password for the Busey app! When we approached Busey regarding this all they said was that "Yeah that happens sometimes"
-
December 2022 by S B
They are always very helpful and quick to respond to resolve issues.
-
October 2022 by Jeb 68
Hate this bank in process of finding new one only reason I'm there is because banks I was using sold out to them keep closing locations an atms and the atms that are open usually do not work no help with web problems would give 0 stars if it was an option
-
October 2022 by Bandit Darval
Busey has closed all but one branch in Pekin. Recently they even closed the ATM downtown making the next closest ATM in EAST Peoria. For the SECOND TIME, I went out to use the ATM, and it was out of service, meaning I had to use the drive up teller and wait in line with everyone else the came to only use the ATM. I waited over 15 minutes & was almost late for work. I was furious. if they're going to close branches & ATM's, they should make darn sure the remaining ones WORK!
-
March 2022 by Josh Carpentier
I wish I could give zero stars. I hate how they are constantly trying to nickel and dime their customers with all kinds of fees. Also, they keep closing locations all over the Peoria area and it’s getting more and more difficult to do my banking with Busey. It’s been NOTHING but issues since they bought out South Side Bank and they have screwed everything up and do not care at all about their customers, even the long time South Side Bank customers. This bank in general sucks so bad, do not open new accounts with them. I’m currently looking for a better one. 0/10 would not recommend. The fees, policies and customer service are atrocious.
-
February 2019 by Jody Cornwell
They are so very nice over there .... they got me taking care of
-
March 2018 by Erik Kein
Very friendly staff and helpful when issues arise.
-
November 2015 by Wayne Holly
Great place to bank. Very helpful staff.
