NAPA Auto Parts - Paxton Auto Parts is a welcoming and helpful store located in Paxton. Customers appreciate the friendly and professional service provided by the staff, who go out of their way to assist, even close to closing time. One customer mentioned receiving an excellent deal on engine oil and enjoying small talk with the attendant. Another customer was pleasantly surprised by the low prices for an oil change and antifreeze replacement, spending significantly less than expected. The staff is known for their understanding nature, as demonstrated when a customer needed help with trailer lights; they received assistance and even complimentary zip ties for securing wiring. The store's new building offers plenty of space to shop and browse, making for a positive shopping experience. Overall, NAPA Auto Parts - Paxton Auto Parts is recognized for its great customer service and the helpfulness of its staff, contributing to the friendly atmosphere of the town.
I was passing through town and I simply needed some engine oil. I pulled in 10 minutes before close and the attendant, JR, spent the time to find me an excellent deal on the oil and took the time to make some small talk, despite closing in a few minutes. Good, professional customer service and friendly at that. Merry Christmas.
July 2023
Loved the prices I was expecting 50 to 60 bucks for the basic oil change and antifreeze replacement walked out spending 35 bucks I'm definitely coming back
May 2023
What.... no Flux capacitors in stock? The horror! Over all, nice helpful staff minus any attitude which is nice. The new building is great. Plenty of room to shop and browse. Keep up the good work guys. It's nice to have your facility in Paxton.
