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“Nycole was very knowledgeable, friendly, helpful, and well informed on rates.
We felt comfortable seeing all the security.
We are happy that we secured our unit here.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“If you're looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it's all thanks to the incredible manager, Scott!From the moment you step foot into the facility, you're greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze.One of the things that truly sets Metro Storage apart is Scott's dedication to building relationships with his customers. It's not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won't find at any other storage facility.Scott's passion for what he does shines through in every interaction. He's always ready with a smile, eager to assist with any questions or concerns you might have. Whether you're a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness.The facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs.If you're in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scott—you'll be greeted with a smile and a warm welcome every time. Trust me, you'll leave feeling like you've made a friend for life.”
“Mr. Eric Arias, an impressive, responsible skilled and professional manager. Gave us valuable information about the moving & storage process & facility. He is an asset for the company. The facility is very clean.”
“Had a great experience today opening up a storage unit with Fernando Vasquez. He was super helpful in finding me the right size unit and I will highly recommend Life storage to anyone seeking storage.”
“Johnny was great. Not only did he give excellent service towards the end of his shift by providing information I needed since I hadn’t been to my storage unit since the Public Storage was acquired by Extra Space Storage, he also answered more questions about the secondary lock on my unit.”
“Bianca is knowledgeable, very professional and excellent at explaining the different options available to the client.
Very clean facility and ideal location.”
“Very helpful with customer service. Miguel, the store manager, has been very helpful helping me through this entire process . Definitely has your best interest in mind.”
“Highly highly highly recommend Movetastic! Amazing to work with, fair pricing, and they handled everything beginning to end. Will definitely use again in the future.”
“I am a delivery driver had a delivery for a person in the facility he was a major help on contacting the person thanks Paul Kraneis for your help much appreciated”
“Great customer service by Denise. She was very patient with me and provided all the necessary information I needed to make the right decision for my needs. I also really appreciated all the follow up calls which gave me the nudge I needed. Thanks Denise!”
“I chose this Life Storage location a few weeks ago because of the reviews, and the reviews were NOT just hype. Marty is a helpful and courteous man who is a wealth of information and always friendly. This place is clean, well-lit, and the atmosphere feels safe. The only thing I think could be changed a little is that the overhead garage door stays open longer than it should after the eye has been cleared, but I am new to this storage stuff, so maybe there is a good reason for that. Otherwise, Marty is truly an asset to the company and this location is bright, clean, and wonderful.”
“Rene, Arturo, and Greg were awesome! Second time we have used this company and they have impressed us both times. Incredibly efficient, friendly, explained everything and helped us get things set up in the new home how we liked. Thank you!!”
“Temekia is awesome!! From the time I called to confirm our rental she explained everything to me, what we needed to do to helping with the app. Shes amazing at her job making the process extremely easy!!!”
“Steve was extremely accommodating and helpful in welcoming me to Public Storage ! He guided me with great detail how to inboard as a new customer. My only wish is that there are more “ STEVES “ in the service industry. ⭐️⭐️⭐️⭐️⭐️”
“My husband John F. and I have had a storage unit at 8050 McCormick Blvd for almost 30 years, which attests to our satisfaction with this facility and the current manager Steve. They have great management team and I recently had the opportunity of being in touch with the district manager Michael Ayala. I had decided to contact him because we were thinking of giving up the unit due to the an unexpected of a health situation. Michael couldn’t have been more helpful and proactive. He returned my calls promptly. He was empathetic, a great listener and we worked out solution which will
give us more time to work things out. Thank you !”
“I used Chicago Office Movers for a small office move and they were fantastic! Easy, timely communication beforehand and day-of. The movers were polite and efficient and did a great job. Highly recommend.”
“Probably The Best Customer Service I've Had From A Storage Unit In Forever. The Girl There Was Really Nice, Showed Me A Couple Units Before I Made My Decision. She Walked Me Through Everything Perfectly And Was Beyond Super Nice And Kind. She Needs A Raise Working In The Sun Like That. Good Thing She Had A Golf Cart To Ride In Instead Of Walking.”
“Carol was great and made my experience fast and easy! I got a space online and came in to finish it with Carol. She found me a great space quickly. It was clean and convenient.
Thank you!”
9:30AM - 6PM
953 IL-83, Elmhurst
Self Storage
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Brent with Public Storage in Mount Prospect, IL helped me find the appropriate storage unit for my business as I move from South Bend, IN to Mount Prospect. He was patient and persistent in getting my application through electronically. He answered my questions (when will the rent increase and by how much, for how long) openly. He said I can reach out to him with any challenges. I had tried to find storage with CubeSmart which was difficult, concerned about the rent increases there. Ask for Brent, he is great!”
“Im very pleased with the on site staff customer service was excellent I've been to other places in the past and none of them compare to this place ..highly recommend”
“This is the only location I will use when I need storage. Pricing is competitive. The drive-up experience is so easy and convenient. The staff there are wonderful to work with. Margie and Laura are so kind and extremely helpful. Thank you both so much!”
“I’m so glad I chose CubeSmart on Oakton in Evanston. Roy’s customer service and professional were impeccable. He followed up with me once I confirmed my reservation and couldn’t have been for helpful and friendly as I navigated the facility for the first time. Couldn’t recommend this facility more highly because it’s clean, and new, but Roy’s service made it next level.”
“This Elmhurst location is great. The facility itself is clean and well maintained. The staff is even better, BJ the manager is such a nice guy and extremely helpful. Five stars all around”
“I was nervous coming in because I didn’t know anything about renting a storage or how it works but came in and immediately Ivette & Lupe were so friendly and helpful! They listened to us and really took the time to see what size would be best for us. They showed us all the available units. Overall such a great experience thank you so much Ivette & Lupe!!”
9:30AM - 6PM
2727 Shermer Rd, Northbrook
Self Storage
“My experience with the staff (especially Mike) has been really positive. I initially did not like the spot that I signed up for online and Mike found a different spot that made me feel more comfortable. I recommend Storage Mart.”
“Great customer service, Gladys Mar is really so helpful and friendly and doing extremely great job and providing all necessary information and help. She had made everything clear to me the way i need. I recommend this place”
“Highly recommend. Great customer service. I checked out the facility and the manager was so amazing and helpful. Tim helped me choose the best storage and packing options for my needs. He was super personable and extremely helpful. Very easy to converse with and set me up with my space fast. I’ve been adding to my unit for a few weeks now and I will say it’s been easy to get in and out. Everything is super secure and safe. The space seems to be kept pretty clean as well. Thanks again for a great experience during a stressful moving transition. 10/10”
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“I couldn’t be more pleased with the service I received when I rented my unit this week. The two employees who helped me were unbelievably helpful and kind! Facility is extremely clean and well run. I highly recommend!”