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March 2024 by Susan Chiasson
This is a rave review for Masters and their employees. Before we engaged Masters to update our bathrooms, we had lived through two bathroom renovations and two kitchen renovations in other houses, and we knew that updates involve noise, mess, stress, and surprises. With Masters, thanks to Jennifer, Sandra, Sasha, and Zeljko, there was no noise, mess, or stress. Jennifer guided the design and had a great eye for color, while Sandra kept us in the loop on admin stuff, and Sasha came by to check on things. All of that is great, but it’s the day-in-day-out stuff that really drives you around the bend with updates, and that’s where Zeljko worked his magic. Every morning, he’d appear, lay cloths to protect the floor, and disappear into the bathroom. Occasionally we’d hear some noise, but not often. He made polite suggestions along the way that made the end result more functional and attractive. Of course, nothing can guarantee there won’t be surprises, because old houses are full of them, but the folks at Masters handled them quickly, quietly, and professionally. They are the zen masters of renovation.
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February 2024 by John Murphy
We had a great experience with Masters Kitchen and Bath. We had a big project and they made sure to take care of us and do everything right. Professionalism, workmanship, design are 3 words that describe Masters Kitchen & Bath of Park Ridge, Illinois. We had a kitchen & 2 bathrooms remodeled in the fall of 2023. Picking out fixtures, tile, and cabinets was so easy with Jennifer to guide and suggest! The work was done by the full-time, dedicated team of Igor & Zeljko, who were very skilled, detailed, polite, and tidy. The job was completed in 12 weeks, before the expected date.
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February 2024 by Sam D.
Our experience renovating our kitchen with Masters K&B, was painless—it’s a one-stop-shop. Not to mention how many compliments we receive from family and friends. If you’re considering going with a certain tier, these folks are professional and awesome. We sat down with the designer, Jen and Joe, for a handful of visits to go over details about the layout, materials, colors, hardware, etc. She reconfigured our original layout and it worked out beautifully! You can elect to be as involved or as passive as you’d like when drafting the final look. We were somewhere in the middle of that spectrum. With our busy work schedules not being the chief decision-maker was a relieeef.When the work began, Alin, the incredible one-man show, was extremely knowledgeable about all the systems in our home. He alone did 99% of the work! There was *no* need to stop progress to coordinate schedules with multiple contractors, handymen, or craftsmen. Every bit of hands-on work was seamless and efficient. Alin was also considerate of our home and laid down canvas tarps, sectioned off the work area with heavy-duty plastic to prevent fine debris from floating everywhere, and even gave our hyperactive pup pets every morning! Sasha was also a very kind man and assisted Alin when needed. We love those two!Being our first kitchen renovation, it was valuable to receive insight from Jen, Joe, Alin, and Sasha. They all offered their own perspective on functionality during different stages of the kitchen remodel. “This peninsula length provides a comfortable clearance when walking through these two structures” and “placing the handle here instead makes opening this flap cabinet easier”. This advice and more showed they really cared about us and the project. When we’re ready to remodel the guest bathroom, we know without a doubt who we’ll be hiring. Thank you so much for everything! We still cannot believe our kitchen is ours.
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October 2023 by Howard Steklof
We had our Bathroom and Kitchen done by “Masters”. Zeljko was our installer and did an absolutely phenomenal job. Neat, clean, and excellent workmanship. And a GREAT GUY as well. Howard Steklof
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September 2023 by Brian Conlon
On reading the word “Masters” in their title I winced, suspecting the claim pretentious. After a few encounters with Joe and Company I decided the word was accurate, indeed, modest. They do everything in a masterly way: inspecting the current kitchen, drawing you into designing the new one, guiding you around their impressive showroom to sort through all the possible selections, plotting out details on video screen. (Side note: looking at their trucks I had to conclude that anyone who took the trouble to make such elaborate design is committed to their profession.) During the work Joe stopped in many times, both to check on progress and to talk. It is obvious he has labored for years to fashion a superior operation, attaining mastery not only in the technical field but in human relations. Example: they will not pdf, mail, or e-mail their 5 Year Warranty. They insist on delivering it in person, on the day and at the time you choose. I’d imagine this could sometimes mean an hour on the road just to deliver a piece of paper. Gets across the importance of your project.Personal example: I dropped my first kitchen contactor when she put my project three months away, then another three, then another. Masters put me in line for late April. In December Jennifer called to inform that a customer had stepped out of line and postponed his project, that if I wanted to fill in, mine could begin in the last week of December. Four months earlier! I levitated! Perhaps this bit of luck provided another: getting Igor assigned to my case. Mastery? Man does it all flawlessly: electricity, plumbing, cabinetry, splash tiles, painting. After he left each day I went around taking close up photos. In the third week Joe stopped in to explain that Igor had to take a five day trip and I could either accept a replacement for the last week or wait for him to come back. That decision took less than 1/1000 of a second. By nature I look for faults in anything I come upon. In their operation I could only find one: I believe there should be an apostrophe after the “-s.” In short, exceptional company and people. A pleasure to deal with them. Can not go wrong entrusting them with your kitchen.
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September 2023 by Brian c
On reading the word Masters in their title I winced, suspecting the claim pretentious. After a few encounters with Masters I decided the word was accurate, indeed, modest. They do everything in a masterly way: inspecting the current kitchen, drawing you into designing the new one, guiding you around their impressive showroom to sort through all the possible selections, plotting out details on video screen. During the work *** stopped in many times, both to check on progress and to talk. It is obvious he has labored for years to fashion a superior operation, attaining mastery not only in the technical field but in human relations. Example: they will not pdf, mail, or e-mail their 5 Year Warranty. They insist on delivering it in person, on the day and at the time you choose. Id imagine this could sometimes mean an hour on the road just to deliver a piece of paper. Gets across the importance of your project. Personal example: I dropped my first kitchen contactor when she put my project three months away, then another three, then another. Masters put me in line for late April. In December ******** called to inform that a customer had stepped out of line and postponed his project, that if I wanted to fill in, mine could begin in the last week of December. Four months earlier! I levitated! Perhaps this bit of luck provided another: getting **** assigned to my case. Mastery? Man does it all flawlessly: electricity, plumbing, cabinetry, splash tiles, painting. In the third week *** stopped in to explain that **** had to take a five day trip and I could either accept a replacement for the last week or wait for him to come back. That decision took less than 1/1000 of a second. By nature I look for faults in anything I come upon. In their operation I could only find one: I believe there should be an apostrophe after the -s. In short, exceptional company and people. Can not go wrong entrusting them with your kitchen.
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July 2023 by Jill Marie Rahn
Masters Kitchen and Bath remodeled my 40-year-old kitchen and the bath in my bedroom. I invited 3 well-known contractors to submit bids and by far Masters Kitchen and Bath submitted the most well-thought out plan. I live in a condo and they made the most of my spaces. The functionality and beauty of my kitchen and bath have greatly increased. Remodeling is expensive and I feel confident that it has been done correctly. The others seemed to just want to replace the cabinets, tile and flooring without much thought to better configurations. There are also great warranties by Masters Kitchen and Bath plus from the suppliers they use. Without hesitation, I recommend Masters Kitchen and Bath!
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May 2023 by Mahesh Kansara
We are very happy to have chosen Masters Kitchen to remodel our kitchen. Office team of Joe, Jennifer and Sandra did an excellent job with design, execution and co-ordination. We now have a beautiful, functional kitchen well designed and executed by team.Zaljko and Sasha did excellent work. We will highly recommend Masters Kitchen to anyone who are looking for a professional company that can take care of all the details well from start to finish.
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April 2023 by Brenda H.
I decided to upgrade my master bathroom because I'm getting older and I want to 'age in place' in my condo. I wanted to take out the bathtub, add a walk-in shower, add a higher toilet, grab bars, and other things I might need when I'm 90 :-). I worked with Jen at Masters Kitchen & Bath. She took into consideration everything I wanted and made other good suggestions. She also helped me visualize the new color scheme and make choices about materials. Joe was helpful as well, and I LOVE the end result. The guys who did the work were professional and kind and true craftsmen who care about their work. It's been one year since completion, and I would not change a thing. Thank you!
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April 2023 by Debby L.
We hired Masters Kitchen and Bath in 2019 to do a gut rehab of our condo kitchen, install all new flooring, new doors and paint our 2 bedroom condo. Their work is OUTSTANDING. The crew who worked daily on our home were true professionals and everything was done down to the smallest detail. the workmanship was top notch and it was a pleasure to have them in our home. They had come recommended by a friend who used them to redo a bathroom in her lake front condo. I have recommended them to other neighbors and our neighbors were as happy as we are.This past October 2022, we had water damage in our condo unit from an upstairs leading dishwasher. Some of our kitchen had to be dismantled so the walls could be dried out to prevent mold and mildew from growing. We hired Masters Kitchen and Bath to do the reconstruction of our kitchen since their workmen knew every screw, nut and pipe that they had initially installed. Our kitchen was restored to its original condition. We are SO very grateful for this company!!
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February 2023 by Mike Vasta
I strongly recommend using Masters Kitchen and Bath.We used Masters Kitchen and Bath for a remodel of our basement, including a laundry room and bathroom. Their designer, Jen, came up with a brand new way to organize our space so that we ended up fitting a full bath into space we originally thought could only hold a half-bath. Their aesthetic helped make concrete what we only vaguely imagined in our mind.The quality of the work was incredible, and their team made sure to anticipate our needs and offer suggestions where we had not thought of something beforehand. I also work from home, and despite such a dramatic remodel, their team was mindful of noise and kept the workspace clean so that we were able to still make use of the basement while the work took place.For such a dramatic remodel, it was amazing that I could treat the whole process as "hands-off", where all I had to do was sit back and wait for the remodel to be finished! We will use them again without hesitation when we start work on the upstairs!Services: Remodeling
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July 2022 by Jennifer Fogarty
Overall we couldn’t be happier. Our kitchen and family room turned out exactly the way we wanted. Everyone was easy to work with. It’s a one stop shop and I wouldn’t hesitate to use them again in our remodeling needs.Services: Custom kitchen cabinet construction
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June 2022 by Thomas Perry
Masters Kitchen and Bath is a great company, and they do outstanding work.They did a complete gut of our old and very dated kitchen and made it a masterpiece. Jennifer designed our new kitchen with double the number of cabinets a fantastic island and relocation of all of our appliances. Joe was so great to work with. He is honest, very knowledgeable and someone you can trust. They will be doing more work for us in the future. Alin was the man who did almost all the work and his talent is quite impressive. He is very professional. Anyone who choose them will be very happy with the entire process. I will gladly recommend them to Friends Family and Neighbors.Services: Kitchen cabinet design
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June 2022 by Kelli Hutchens
Amazing remodeling experience. Highly recommend. Construction projects can never be perfect, especially lately, but they communicated everything very well and managed our expectations appropriately Very high quality workmanship. Jennifer Dimeo is fabulous. Not a bargain but fair prices and no surprises.Services: Kitchen cabinet design
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June 2022 by Thomas P.
Masters Kitchen and Bath is a great company, and they do outstanding work. They did a complete gut of our old and very dated kitchen and made it a masterpiece. Jennifer designed our new kitchen with double the number of cabinets a fantastic island and relocation of all of our appliances. Joe was so great to work with. He is honest, very knowledgeable and someone you can trust. They will be doing more work for us in the future. Alin was the man who did almost all the work and his talent is quite impressive. He is very professional. Anyone who choose them will be very happy with the entire process. I will gladly recommend them to Friends Family and Neighbors.
