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December 2023 by Jim Peddle
If you want service this is the agency for you. A live person answers the phone when you call and responds when you need it. Thanks for being responsive today when I needed it.
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November 2023 by Daniel Higgins
Excellent.. very helpful
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November 2023 by Nikki Hudsmith
We love working with this insurance agency! They make everything super easy and provide very competitive rates. Thank you for all you guys do!
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October 2023 by Kelly Krause
Thank you to Bella for always being so professional and efficient when helping us with our requests!
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October 2023 by Stacey Chiang
Very professional staff with high-quality service. Even though I don’t have a good understanding of insurance protection, my agents Bella and Robert are so patient and friendly to answer and respond quickly to questions.Their entire team is awesome!
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June 2023 by Gaby Cazares
This agency has helped so many families build and protect what you worked so hard for and love the most. I know I can certainly get cheaper rates elsewhere, but that’s not always the best. My family and I get the very best service and they will always have our back when we need them the most.
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June 2023 by SYLWIA CHLIBOROB
Not eager to help you or GUIDE you after you leave them even though the car accident happened during their insurance period. Also charged my credit card $1980 for house insurance even though I had emailed them a cancellation a few days earlier. Watch out and look for a company which has your best interest in mind not theirs! Very disappointing experience.
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April 2023 by Nancy Ray
I'm a relatively new client of the Ark Rusak agency, as my business was transferred to them from another Farmers agency. So far, the service has been top-notch, and I look forward to the continuing.
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March 2023 by Chad R.
One they've got your money you better start paying attention to what you were told you would pay versus what you're paying. They have no interest in keeping your rates down or letting you know what to expect from increases. I can't even use the app because features that were once available when I first joined Farmers are no longer available. I'm in the process of switching insurance carriers & it can't happen soon enough.
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February 2023 by Melika Embry
This man took advantage of an elderly black couple who was retired. He charged $400 plus for home insurance for years and knew he was ripping them off. My poor parents being taking advantage of. We are reporting him to the BBB and elder targeting!!!!!!!
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January 2023 by Jason G.
I called recently after working hours and Bella assisted me switching my renters over and was finished that evening! Not only was the service exceptional, I saved about 40% from the previous company with same coverages! This is my first experience with Farmers and I am off to a great start. Appreciation!
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January 2023 by John Featherstone
EXCELLENT people who make a sometime confusing but critical 'adulting' thing - insurance, as easy and painless as possible. 10/10, do recommend!!
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January 2023 by Leeaht Gross
When I first started working with the Ark Rusak agency, I was a young adult that didn't really have a good understanding of insurance protection. This agency not only provided great customer service but really put in the time to educate you about the variety of insurance options to ensure your policy meets your needs. Isabel Reyes is so kind and patient on the phone answering all my questions. Look forward to continuing my relationship with them. Thank you all!
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December 2022 by Dominic Cullotta
Hands down the best customer service I have ever experienced. They actually listen to what you need. Present you options and let you decide what will work best for your situation. No matter what type of policy I have needed they have always been there to help. I’d give more than 5 stars if I could
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December 2022 by Samantha Lytle
I've worked with Rob for a few years now and can say with certainty that his dedication to his clients is unmatched.
