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February 2024 by Catalina Bejarano- Krates
This is the closest branch for us in Park Ridge and Stephanie Anguiano has been an excellent banker helping not only me but my mom in every need we have at the bank. She goes out of her way to help, find solutions and go above and beyond to help.
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February 2024 by GEORGE LEBERIS
Stephanie Anguiano has been an absolute pleasure to work with. Great attitude and very accommodating. Always makes sure my needs are met with professionalism and in a timely matter.
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February 2024 by Saira Iftikhar
Stephanie she great help full banker very politely person
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January 2024 by Mark Cozzi
Inadequate in every way. How can you only have one teller.
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December 2023 by Elaine Drake
I met Stephanie Anguiano yesterday. She helped my 97 year old aunt with her accounts. Stephanie was professional, efficient and helpful. She was extremely patient and respectful of my aunt. Stephanie is an outstanding employee and a valuable asset to Bank of America.
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December 2023 by Angelica Joy Trygar
What a joke bank. Doesn’t open until ten and a 20 minute wait for a direct deposit form . Chase will print it out a direct deposit form right away.
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December 2023 by Dariusz Kubiak
The greatest experience I've had in banking in my life with Stephanie thank you very much
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December 2023 by Steven Pyka
Absolutely ridiculous that there is one teller and one window in this entire building and no one seems to be able to answer the phones. If I could give 0 stars I would. I can proudly say I would never have such weak customer service at my job.
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December 2023 by Nina C. Garcia
Had an appointment, the older lady hounded me about my name and info. they do not follow social distancing procedures literally was in my face talking. Date switched to another time to meet with advisor, rude staff. Would never recommend this place to anyone.
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July 2023 by peter malek
This place is a joke open 6 hrs 5 days a week . I’m done with Bank of America as my bank . 1 person with a line out the door for service inside . Do not use
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May 2023 by Dos M
My husband visited the branch and said the best service at this center while waiting stefanie was very caring, thank you for her kind gesture the manager Cornelia was welcoming and ms Aminah took provided the best service. The entire team at this location is committed.Thank you all from Mansoori family
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May 2023 by Rebecca B.
THE WORST. They were supposed to fix a business account, they messed it up and now they will not respond. What a joke.
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May 2023 by Abdul Mansoori
The best customer service employees like Ms Amina boot walla and Cornelia are the best. Ms boot walla was so much welcoming and kind in helping in all your banking needs. That for me it makes this branch the best. Thank you Bank of America for having such committed customers support employees.At the end we need service for which they are providing
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November 2022 by Joan Frakes
Great service at hoxsie branch great staff
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May 2022 by Ricardo Aquino
I felt humiliated here.I made my first visit two months ago cause I wanted information to open an account. Sara was amazingly kind and we talked a lot about my profile and what fits on my needs. I was also introduced to the manager cause I planned open with a big amount. They were nice then. They also offered me a credit card.I came back ready today and Sara was not there. A woman came to me, I explain that I was ready and that I already agreed with someone and she told me she have to ask someone else availability. Everything looked normal but instead she came back and asked for proof of residency, I told her I was legal and that I already checked my profile with Sara and I gave my receive with my address. She said we could not open any account. Cause is just for residents and that was not enough proof. If that is i will take it, but don't make me fool telling me yes one day and then NO weeks later. I have to say am legal and I mentioned clearly what I could bring and not last time I was there.Last time they said I was ready to open my account. Now me and my money were rejected.The worst was when I said I would check another Bank, an ironic "hope you can" made me feel very humiliated ...BOA could be anything but diversity and empathy.Anything you can reply to this is public relations speech. Hopefully the manager who was giving me a welcome two months ago read this.
