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“I Am Satisfied With The Company They Takes Good Care Of Their Driver's. They Make Sure That The Driver's Has Everything They Need To Do What's Needed On Being On The Road. They Work With You A 100% All The Way.I Am 100% Totally Satisfied…Since I’ve Been With The Company Going On About Six Months Now..I’m Here To Say From A Scale Of One To Ten…This Company Gets A Ten…And Also The Dispatcher I Have Now…Her Name Is Lilly I Want To Say That She Is Awesome…I’m Getting Good Long Runs And Loving It..Thank You Lilly Very Much For Giving Me A Shot… I Will Do My Very Best To Be On Time For Pickups And Delivery’s…This The Best Company To Me To Work For !!! I Have One Suggestion And My Suggestion Is If The Company Could Get Some Shirts And Caps With The Name Of The Company That Would Be Nice…And Even If We Would Have To Buy Them That Would Be Kool…Just Like The Shirt I Seen Sam Had On…That’s A Nice Shirt !”
“The customer service is amazing. You’re in and out in less than 2 minutes. I had to buy a box and ship 44 items. TJ helped me pack everything and taped everything up. Very fast process. I love it here. I travel all the way here because the location near my house (south holland) will charge you for breathing. They charge for everything and are not helpful. Glenwood location is the best!”
“Donna was AMAZING to say the least. I am so very grateful that she was there at that moment to help me, walk me through things and be so kind during it all. She is the definition of great customer service.”
“Reliable and on time, I received my package with no problems I really appreciate it because I needed the items for an event I was preparing for so thanks again to all the essential workers everywhere!? ?”
“Oh my Lord! So I went in to ship a package to my daughter and walked out with aloe juice, CBD oil for my mom's knee, and whipped Shea cream for me. This place is a gem, and the owner is just sweet as apple pie!”
“thanks ..Pick up a load from here.No scale close to this place..Ended up blow to new tires because of OVER WEIGHT..45,000 LBS AN IM IN A T680 KENWORTH.3500 LBS ITS SELF.I need my truck not trying to pull that kinda weight,I don't have too??”
“The staff is friendly and always great to assist with my variously projects. Linda goes above and beyond each time to assist us with any orders we have no matter the amount of time it may take. Thank you all so much for truly being about customer & friendly service.”
“Loretha was exceptionally helpful with my poster order. I had no idea what to do and she was able to work things out for me. She called another location to make sure they could print it and took great care of me. My poster was ready and delivered to her location in less than 24 hrs. Her customer service exceeded my expectations.”
“The staff is friendly and always great to assist with my variously projects. Linda goes above and beyond each time to assist us with any orders we have no matter the amount of time it may take. Thank you all so much for truly being about customer & friendly service.”
“Went in to drop off package very quick and efficient process. Staff was very friendly and helpful. I accidentally left my wallet behind. Called the next day when they opened and they had it for me to pick up. Appreciate their honesty and customer service. Would highly recommend.”
“I can't say enough good things about the people working here. They came through for me when I really needed them. Mr.Virad Thao was amazing and I Highly recommend this place.Thank you to all Estes Staff.”
“Everytime I come by here there is a driver abusing the equipment on their docks. The training these guy recieve is terrible and it is very evident.The guy ramming the fence and trailers into trailers is doing a decent job now. Definitely need to invest in a short yard dog though would save a lot in damaged trailers and time.”
“The ship center they took care of you immediately your delivery drivers are horrible they don't come they say they do they lie I actually stood in front of my house waiting for a driver who said he just left there which he lied he never came and then you have to wait to pick up your packages yeah your delivery drivers are horrible they don't deliver the packages on time they're always late or they don't ever show up”
“Tameka (the assistant manager) was an incredible one-woman show. She was the only employee working at this location when I went this morning (Monday, March 11, 2024 at approximately 9:30 a.m.) The store was packed, but she moved from section to section to help people fax, copy, ship, and print all on her own. She was never rude and didn’t seem frustrated with the slow loading of the systems. Wonderful experience. Thank you for your help and kindness, Tameka! Give her a raise and make her the official store manager, FedEx ?.”
“Your packages are safe here! Industrial area hidden out right the truck Intermodal Harvey Illinois. Have your packages there. It's safe. Great customer service is a family that feels like a friendly atmosphere. Customers will become your friend as you wait.”
“Great place has a scale on site and it is advisable that you use it as my load was loaded with the heaviest part in the rear of the trl one way yard clearly marked the people work with you and are very professional will come back. Happy holidays”
“This South Holland location has really progressed over the years. The two ladies Jayla and Tiffany make every experience smooth and enjoyable. Keep up the good work ladies. Oh yeah, the guys do okay too!”
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“Trinity, Deja and Tiffany were a great help and such a pleasure to be around. I appreciate their professionalism and commitment to be of service to our community. Thank you ladies for making my day!!”