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“Amazing service!!! Staff are amazingly helpful. Will highly recommend this place. They guide you step by step and give great recommendation. Been in other locations, but this is beyond expectation.”
“This is my new local post office and I avoided it the first few weeks because of the awful reviews. Once I finally went I really had no trouble. Not really any lines and Precious is always very nice as well as everyone else here. Never anIssue anytime of day. I had a package mishap only once when a different worker didn’t tell me the address wasn’t coming up for where I was sending it to-so it was returned to me and I had to pay shipping for it twice. Other than that 5 stars and im in here 2-3 times a week at different times during the day.Update like a year later : I wish I could leave another separate review as they really are always so nice here and it’s too bad the old reviews keep the overall reviews of this post office so low. Had a prepaid return but not a box for it (couldn’t use the free priority boxes) was about to buy one when a worker gave me a free box from the back.”
“Usually I come here after a less than satisfying trip to the Westmont Post Office and this location is a breath of fresh air. The employees are helpful and kind. Even when there is a long line behind me, they still don't rush or make it feel like I'm inconveniencing them.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“Everyone was nice. Line was somewhat long. Moved fast. No problems from my end.Most people are inexperienced when mailing packages. Which translates to more questions and more time.Again the help was helpful.”
“Very nice and helpful staff....nice and clean environment...the line usually goes fast....they make suggestions on what would be a better and cheaper
Way to get mail delivered and packaged...glad to have the post office in oaklawn as they r”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“They are professional and fast as well as carful with your information had to get an appointment to do my passport because the post office in my area does not have an agent to do for more than a month they called me to let me know that the appointment time I booked is in their agent lunch time, and they will be happy to serve after that so I don’t get there and wait as soon as she got back checked all information and made sure everything is correct on the application and got it done. Also thanks for the gentleman for welcoming my kid to the post office.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
“This is the best post office and I even drive out of my way a little bit just to come here. They're open JUST long enough after work hours (open until 6pm on weekdays!) so i can get my small etsy business orders out after my full time job. They always scan my packages without hesitation and with a smile, too! I'll never go to another post office again (and i've tried many over the years: Willow Springs, Bolingbrook, Westmont, Willowbrook, Oak Brook...) The workers are friendly, efficient, and never close a minute earlier than closing time. Thank you!”
“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”
“Went in today to apply for my daughter’s passport. Ms. Niecy was incredibly kind and patient and treated us with the utmost professionalism and respect. Thank you for such a pleasant experience Ms. Niecy!”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“THANK YOU RASHEED FOR MAKING SURE MY PROPERTY TAX BILL PAYMENT SENT PRIORITY MAIL/WITH SIGNATURE WAS DELIVERED RECEIVED AND PAID ON TIME. SERVICE WAS IN AND OUT ON VETERANS DAY THAT HAD A LOT TO DO WITH GOOGLE STATING THE OFFICES WERE CLOSED WHEN IT FACT IT WAS ACTUALLY OPENED 11/1O/23 OF LASTS FRIDAY. THANKS AGAIN!!”
“I love Michelle and Pam!!! Very friendly, great customer service. I feel like they’re family since I seen them weekly to pick up my million delivered packages lol they’re a perfect team!!!”
“Upon seeing reviews I was hectic of coming to this location but I already had scheduled an appointment. Natasha helped with our passports and was patient and made sure we had all of the paperwork and retook our pictures that were taken upon arrival by a different employee to make sure there was no delay once they were shipped because of the clarity. Was patient with my 5 month old as we took her picture. We did wait about 25 minutes past our appointment but because of a prior customer having issues. Would come back.”
“This has to be the most no nonsense post office in the area. You bring your packages, they take your packages, you then leave! Couldnt ask for better service. In and out always even if its busy! Try that at bridgeview. A stop at bridgeview usually takes 15-30 minutes in line then an attitude on top of that from the woman that her name starts with V. Thank you worth for easy and pleasant transactions!”
“No idea why the reviews are so low. This location is by far the best USPS location in the area. I will go out of my way to come here over closer locations due to the staff's professionalism and speed to get stuff done.”
9:30 AM - 5:00 PM
3638 W 111th St, Chicago
Post Offices
“Every time I come in this location they are friendly, fast and efficient. There is always a smiling face. I've been coming here lately for my small business to drop off my orders to customers. Never a problem. There is a post office not too far from this location that needs improvement but no issues with this location at all.”
“I received great service from this post office today. Thank you to the young man that delivered my packages and his manager for working together in order to help my situation.”
“I read the other reviews for this location. I did call multiple times during a 2 hour period and was put on hold and disconnected after 3.5 minutes. I finally reached a supervisor, Bridget, who was extremely courteous and very helpful. She resolved my mail hold issue quickly.”
“I went today to renew my passport, the lady was nice, she explained the process and options,she even took my picture a few times to make sure it was a good pic, she was very kind and helpful, overall great customer service and a clean location. Thanks for everything you do!”
“First Of All REAL PERSON.....Lila M Truvilion .....My Mail is MISSING......If You Find my Mail SEND it to 2112 N. Nellis BLVD Apt.122....Las Vegas,NV. My other Option is The Post Office 4885 E . Carey .... Las Vegas , IL.6053 !!! NOT Playing!!!!! Very Serious!!!!”
“They are so rude its almost funny. I actually had a great rapport with them because they are literally dealing with constant ridiculousness from the public daily. I must say if we sort of just laugh at it, they laugh with us.”
“I see a lot of negative reviews here, but I gotta say that my experience at this location has been pretty positive. My mail carrier is great and when I've gotten a notice that a delivery attempt was made, but no one was home, I've always been able to get it the next day without issue. The hours do make it tough, but luckily I have the flexibility to get to the facility when they are open. I did have to call once after tracking a package and finding out it was at the facility but hadn't been delivered. The individual I spoke with (I wish I'd gotten his name...) was helpful and pulled someone out of a meeting to help me track it down. They found the package and I picked it up later that day. Sometimes they get it right!!!”
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“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”