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“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“Trinity, Deja and Tiffany were a great help and such a pleasure to be around. I appreciate their professionalism and commitment to be of service to our community. Thank you ladies for making my day!!”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“Kelly saved the day. This is always a good, reliable, convenient store but I had a horrific Amazon return involving 84 boxes & a messed up Amazon return process yet KELLY made it happen with minimal expense. She was calm, charming, helpful, never stopped smiling when I was about to lose it, and made the whole mess as efficient as possible so I could get my large amount of money back. She is an absolute treasure.”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
“I thank the company and its employees My Vladislava Gintarasa Rayana for the quality service. They help, advise, resolve issues. I wish them further career growth. Repeatedly throughout the year I sent parcels to Russia, observing customs rules. Everything was delivered safe and sound. Fast Reliable Convenient. Thanks for the excellent service. I recommend everyone to send parcels to Russia with this company. Success and further prosperity of the company”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“Kate at this office was very considerate and helpful when I had a shipping issue after I had moved away from the area. She took the time and listened to my situation, then went out of her way to help me correct the problem. Thank you, Kate!”
“Good and affordable prices. They offer everything titles and plates. Chicago city sticker. Plate renewal. Money transfer. Money order and they do income taxes.Fair and reasonable prices. They offer all titles and plaques. Chicago city sticker. Plate renewal. Money orders. Send money to Mexico and make Income taxes.”
“Jacob helped me 2 times getting paperwork notorized and sent out. He was super helpful and quick mannered, the entire team inside is really professional and quick with help. Really appreciative of their calm and helpful demeanors”
“I’ve been here many times and they’re always so helpful when it comes to photocopying and when I bring my packages in, they are always friendly and helpful. I feel their service Is outstanding.”
8:30AM - 5:30PM
3400 W 111th St, Chicago
Shipping Centers
“Our business has had a mailbox at Chicago Lockbox for a few years. One location to drop off and collect mail/shipments as well as buy a box, envelope, etc is a great time saver. They also have a fax machine (for sending IRS documents, etc). Copy and notary services are a great bonus. I love this place.”
“Donna was AMAZING to say the least. I am so very grateful that she was there at that moment to help me, walk me through things and be so kind during it all. She is the definition of great customer service.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“As a contractor I was treated fenomenal by the staff here. I got my few things done, everyone was super friendly and helpful. Thank you for the respect and love !”
“Oh my Lord! So I went in to ship a package to my daughter and walked out with aloe juice, CBD oil for my mom's knee, and whipped Shea cream for me. This place is a gem, and the owner is just sweet as apple pie!”
“I come here a couple of times a year when I need supplies for the office. They have a good selection of ink. I recommend coming in the morning before Portillo's is open because parking lot gets congested. To me, that's the only downfall of this location.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Shipping Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“They are always professional, an try to get you out of here as fast as the can. I love coming here. An the older guy at the security gate on the 2nd shift is amazing.”
“(Translated by Google) Very professional and nice service. I recommend everything always went very well. I recommend(Original)Bardzo profesjonalna i miła obsługa. Polecam wszystko zawsze bardzo dobrze przebiegało. Polecam”
“Went in to drop off package very quick and efficient process. Staff was very friendly and helpful. I accidentally left my wallet behind. Called the next day when they opened and they had it for me to pick up. Appreciate their honesty and customer service. Would highly recommend.”
“I can't say enough good things about the people working here. They came through for me when I really needed them. Mr.Virad Thao was amazing and I Highly recommend this place.Thank you to all Estes Staff.”
“Quite a few negative reviews here. Usually when the service is great customers tend to not post a review, however when it's negative they are more inclined to.
So here is my quick review. Shipped my mini truck from Denver to Seattle. The driver Nick was incredibly thorough, careful, and professional. There was some concern on being able to load the truck on the rig, but he took his time and carefully handled the situation. The truck arrived in Seattle without any damages, and even after a clerical issue from another company, Nick contacted me and we were able to work out the issue and come to a solution.
I would definitely use Taurus in the future, especially if I would work with Nick again.”
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“I came to this store today and received excellent service. The woman was very patient and get my package together for me. I greatly appreciate all of the customer service and care for my package.”