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March 2024 by Kathy Faulkner
This is the worst UPS store I've ever dealt with. The employees are very unhelpful.
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February 2024 by Vaida Lago
Staff member was outstanding!! I wasn't sure about how to return items without original packaging. She was patient, educational, and respectful.
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January 2024 by Laura Arp
Horrible customer service. Always ride at this location
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December 2023 by thomas doyle
I had excellent and pleasent se4vice at this location. The young lady was extremely accommodating and helpful!!! I would highly recommend that people go here!!
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December 2023 by Janet Ahern
Have used this UPS store for over 20 years. Great service. Elizabeth is an extraordinary employee. She is very knowledgeable and so cheerful and welcoming. Any business would be fortunate to have someone like her!
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December 2023 by Everett Gonzalez
Super helpful, was very confused as how I could make a return and the employee (woman with a mask) was very helpful in printing out my return label and walking me through the entire process. Very very helpful, and full of xmas cheer. I always made the effort to do it from my home and buy the box and print out the label at another location which has printers and it was such a huge hassle. Now that I have exceptional help here, it's my one stop shop. Thanks UPS. ♥️ Merry Xmas and Happy New Year!
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December 2023 by Janet Dixon
Good morning,The gal who is working right now in your Palos Heights store is outstanding. I came in with a small label project for her and she handled it beautifully while taking care of at least 10 other customers. She’s a keeper. Thank you.Janet Dixon
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December 2023 by Nicole Zagorski
Ms. Elizabeth always helps me with my Amazon return orders with a smile. She's friendly, personable, and knowledgeable. Give her a raise
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December 2023 by Mary Kate Kennealy
I went here st 2:30 Nov.11th. The young lady I believe her name was Elizabeth was extremely polite and helpful to me..I will be back,she was great.
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May 2023 by Reshawn Browning
Kristy was so awesome! I wanted to print a poster board for a birthday party and she redesigned it all for me. My design didn’t work well at all and instead of saying she couldn’t do it, she said let her try. She created a new one that was better than what I initially had. I truly appreciated all the time she took to help me. Thanks again Kristy for helping me. I will definitely be back to this location.
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May 2023 by Marcia S.
Per Amazon, this location does not know how to do Amazon returns. I talked to Amazon about my treatment there after they inappropriately hassled me about a return. UPS store at 15826 South La Grange Road, Orland Park is a good place to do your returns. No problems there. They told me they do whatever Amazon requires, instead of making up their own rules as they do in Palos Heights.
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March 2023 by JC’s Adventures
Very friendly & Informative staff. I was in and out in 3 minutes. Highly recommend coming to this UPS Store for all your shipping & returning needs.
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January 2023 by Karyn W.
i went into the location to inquire about a package that was send the beginning of December and never received by the recipient. The employee I was talking to was rude. she was not helpful and acted like I was bothering her at her job. Her manager, who waited on me when I sent the package , stood in the back of the store. I could see her and she stayed in back, never came to help the employee who had questions or me. I paid to have the items packed and top when I tracked the package, it was in Bedford Park and the tracking site said the box was empty. when I inquired about that, the employee stood there and stared at me. what kind of customer service is that? Go to a different location, FedEx or post office.
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January 2023 by Therese Finley
Elizabeth is fantastic, helpful and always cheerful. It's always a pleasant visit when she is here.
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December 2022 by Osayd Buirat
Notary services there is so unpredictable. One rep would tell you you need an appt, the other would do it without a Question. All other ups stores don't require appt. Employees there are just lazy to do the work.
