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December 2023 by Zeus Hemlock
Total scam... Don't waste your time.
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July 2023 by Abed EL Razik
This bank is very nostalgic and people friendly. They are truly one of a kind. Susan Mashni was remarkable and an absolute pleasure to work with. Thank you to Tanya Bell who set up my account and was also very accommodating! By far the best banking experience I’ve ever had.
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March 2023 by Leslie Sanders
I have worked with United Trust Bank on several occasions over the past few years. I have found them to be personable, trustworthy, and fair. Their staff is very thorough, as well as their underwriters. I will continue to use them in the future.
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November 2022 by CARLTON W.
I would like to start with a heartfelt Thank you to our ***************** ************************ He was nothing short of spectacular! A true professional right from the start, extremely meticulous, and very detailed. Our entire loan process for a our VA Refinance went very well. We had a a few hurdles and bumps that we had to clear, but each time ***** was steadfast, and determined to get things done right. I only wish the Customer Review Rating could be more than five STARS, because ***** has earned that and more. I will gladly refer with confidence any one I know that is interested in any type of mortgage home loan/refinance to ***** at United Trust Bank!
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November 2022 by CARLTON W.
I would like to start with a heartfelt Thank you to our ***************** ************************ He was nothing short of spectacular! A true professional right from the start, extremely meticulous, and very detailed. Our entire loan process for a our VA Refinance went very well. We had a a few hurdles and bumps that we had to clear, but each time ***** was steadfast, and determined to get things done right. I only wish the Customer Review Rating could be more than five STARS, because ***** has earned that and more. I will gladly refer with confidence any one I know that is interested in any type of mortgage home loan/refinance to ***** at United Trust Bank!
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August 2022 by Brad Hansen
Great to work with
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July 2022 by Donna R
I dont know where I should even begin ******************* is a pure professional he walked me through every step of the way and cared about every concern that I had.He was in contact with me constantly To reassure us that everything was going smoothly from the minute I called him to the minute we closed on the refinance.I appreciate him he help me clean up all my paperwork he got my credit score up again **** care of all the paperwork that I needed to clean up and he took care of me like no other I recommend ************** to anybody that needs a home mortgage or refinance. He is exceptional at what he does and I will not forget to call him three years down the road when I will need him again so **** keep my number on file because I will be speaking to you again
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July 2022 by Donna R
I dont know where I should even begin ******************* is a pure professional he walked me through every step of the way and cared about every concern that I had.He was in contact with me constantly To reassure us that everything was going smoothly from the minute I called him to the minute we closed on the refinance.I appreciate him he help me clean up all my paperwork he got my credit score up again **** care of all the paperwork that I needed to clean up and he took care of me like no other I recommend ************** to anybody that needs a home mortgage or refinance. He is exceptional at what he does and I will not forget to call him three years down the road when I will need him again so **** keep my number on file because I will be speaking to you again
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April 2022 by Ralph T
United Trust Bank gets 5 stars, but our loan officer deserves 10, just like his last name. Lucky me, after two years of medical and financial uncertainty and not knowing if any day we would receive a home foreclosure notification, Mr. **** rescued me from a previous loan modification paperwork black hole that nobody could figure out for over 12 months. Thanks to his professional expertise and tenacity, Mr. **** worked hard with the United Trust Bank underwriters to get us through a very complicated VA loan refinance process. After many conference calls and listening in on his amazing skills of verbal judo, he was able to resolve a technical issue with the existing loan servicer and a previous loan servicer regarding documentation for my prior COVID loan forbearance period. I would recommend Mr. **** and United Trust Bank to anyone needing a lender that puts the customer first. This cash-out refinancing of my mortgage has simplified my life and today I know that my wife and I will be able to live comfortably in our home.
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January 2022 by Joseph R
I give United Bank Trust 5-Stars, because my experience with them was absolutely that! This mortgage team worked tirelessly and efficiently on my cash-out refi (payoff high-interest credit, and cash pay-out to me), in HI (outside of their normal service region). ***This was a $1 milllion loan, and the fees and services were less than $18k (They are truly out to serve their customers, and not rip them off).I give *********************** ******************** my absolute top praise. He is TOP NOTCH. This is my guy for any future mortgage needs. I've had several loan officers in the past, and **** has been the best of them. Absolutely straight-forward, professional, and he worked hard to get me the best deal that I qualified for. ***He even volunteered to conference call to resolve an issue with homeowner insurance*** I would recommend him and UBT to anyone needing a lender that puts the customer first. The word "**********************" in their name actually means that you can trust them.Thank you **** and UBT. I am absolutely happy with my deal.****************
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December 2021 by Ralph S
My name is *************************, I had the chance to refinance my home with United Trust Bank, **********, **. ****************************** was very professional and knowledgeable with the refinancing. He also communicated with me through every step of the refinancing. *************************** was excellent to work with and I would recommend him to other people for refinancing a home.
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October 2021 by Jenna N
We had a wonderful experience with our banker out of OH. We are in VA and were looking to refinance with a cash out loan. We had ************************* as our loan officer and he was above and beyond what we could ask for. He responded to every question and was completely transparent with the whole process. This was a life changing event for us, and gave us the ability to completely remodel our home, while consolidating all our student loans and debt. It has saved us over $600 a month in debt payments and allowed us to transform our home! Refinancing and mortgages can be incredibly stressful, but with **** and this company we felt so taken care of and that helping us was truly their number 1 interest. I would give more stars if I could!
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August 2021 by Barbara D
I think ***********************, Loan Officer for United Trust Bank is a valuable asset. During the refinance process he was very helpful and knowledgeable. To me it was a long and tedious process since I am not computer literate. *********************** made it easier by assisting me in completing the instructions correctly. I would recommend *********************** to anyone for a job well done and thank him very much.******************
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August 2021 by Jeanette C.
I was skeptical about doing business online to refinance my home but as I talk to one off United Trust Bank Loan officers NMLS #******* ****************************** made me feel more comfortable and trusting so thing went really good he got me through everything and I felt very comfortable at the end so I appreciate all the help he gave me. I thank you UnitedTrust Bank for having ***************************** on your team. ????
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August 2021 by Michael L
*********************** was very helpful as my Single Point of Contact for the duration of my loan application process. The best part is that he got back with me very quickly anytime I asked a question or needed something. I would recommend going with United Trust Bank to anyone and would use them again myself in the future.
