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8:30AM - 6:30PM
7156 W 127th St, Palos Heights
Shipping Centers
“I came to this store today and received excellent service. The woman was very patient and get my package together for me. I greatly appreciate all of the customer service and care for my package.”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“"I am giving this UPS Store a 10-star rating because of their exceptional professionalism and courtesy. From the owner Karen to her incredible staff members Dan, Ray, Kelly, Juan, and Sam, the service has always been top-notch. Having been a loyal customer for over 5 years, I can attest to their impeccable customer service, which has been consistently outstanding. I look forward to continuing my support for this UPS Store in the future. Special thanks to Karen for assembling such an awesome team of people!"
Francheska #338
I am giving this UPS store a 5-star rating because I recently visited the UPS store and was assisted by Claudia. She was incredibly professional, providing excellent customer service and making the entire process smooth and efficient. I truly appreciate her help and highly recommend her for her outstanding service. Thank you, Claudia!
Francheska #338”
“Trinity, Deja and Tiffany were a great help and such a pleasure to be around. I appreciate their professionalism and commitment to be of service to our community. Thank you ladies for making my day!!”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“Sylvia from AEC Parcel Service customer service is amazing! Incredibly helpful, polite, and patient.
It really helps customer retention when you have service agents like Sylvia. Thank you again for your comprehensive information!”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“I always go to this UPS location because the staff are consistently friendly and efficient. Their excellent service makes every visit a breeze. Highly recommended!”
“Kate at this office was very considerate and helpful when I had a shipping issue after I had moved away from the area. She took the time and listened to my situation, then went out of her way to help me correct the problem. Thank you, Kate!”
“Good and affordable prices. They offer everything titles and plates. Chicago city sticker. Plate renewal. Money transfer. Money order and they do income taxes.Fair and reasonable prices. They offer all titles and plaques. Chicago city sticker. Plate renewal. Money orders. Send money to Mexico and make Income taxes.”
“I’ve been here many times and they’re always so helpful when it comes to photocopying and when I bring my packages in, they are always friendly and helpful. I feel their service Is outstanding.”
8:30AM - 7PM
9449 S Kedzie Ave, Evergreen Park
Shipping Centers
“Excellent customer service and knowledgeable leaders. The manager was training a new employee and answer questions from customers and other affiliates. I always do business with this location”
8:30AM - 5:30PM
3400 W 111th St, Chicago
Shipping Centers
“Our business has had a mailbox at Chicago Lockbox for a few years. One location to drop off and collect mail/shipments as well as buy a box, envelope, etc is a great time saver. They also have a fax machine (for sending IRS documents, etc). Copy and notary services are a great bonus. I love this place.”
“Donna was AMAZING to say the least. I am so very grateful that she was there at that moment to help me, walk me through things and be so kind during it all. She is the definition of great customer service.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“Oh my Lord! So I went in to ship a package to my daughter and walked out with aloe juice, CBD oil for my mom's knee, and whipped Shea cream for me. This place is a gem, and the owner is just sweet as apple pie!”
“As a contractor I was treated fenomenal by the staff here. I got my few things done, everyone was super friendly and helpful. Thank you for the respect and love !”
“They are always professional, an try to get you out of here as fast as the can. I love coming here. An the older guy at the security gate on the 2nd shift is amazing.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Shipping Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“Dylan was great the first time I went in for my passport photo! Charvaez also was so nice and friendly and ready to help with whatever I needed. Fantastic attitude, amazing customer service here. :)”
“(Translated by Google) Very professional and nice service. I recommend everything always went very well. I recommend(Original)Bardzo profesjonalna i miła obsługa. Polecam wszystko zawsze bardzo dobrze przebiegało. Polecam”
“I can't say enough good things about the people working here. They came through for me when I really needed them. Mr.Virad Thao was amazing and I Highly recommend this place.Thank you to all Estes Staff.”
“Updating my review: I had a better experience today at the print center where Ashley was a gem. They got rid of their old fax machine, so I needed a bit of a tutorial on how to get the system going. She was the only one there and was multitasking to help all of us. I appreciate her asking me if I needed help as I looked lost. I thankfully figured it out after she showed me. I asked her if the digital cover sheet is extra, and she said it's included. I ended up getting a refund for 1 page which I appreciate. The new way to fax is so much quicker, and I am looking forward to coming back here. Hopefully Ashley will be there again, and by the time I got home maybe like 10 minutes later, I called the facility I was faxing to and they already received it. I'd recommend this place to anyone in the area looking for a Staples, print center etc.”
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“Have used this UPS store for over 20 years. Great service. Elizabeth is an extraordinary employee. She is very knowledgeable and so cheerful and welcoming. Any business would be fortunate to have someone like her!”