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March 2024 by Sam Shuman
The very best most consistent highest quality ingredients an absolutely delicious product!Huge fan here. Thank you very much.
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February 2024 by Trenton Hettlinger
We had an awful experience with this Lou’s location yesterday. They promised us at least twice that our food could get picked up at a specific time after we emphasized that this was crucial for our family’s lunch plans to work.Well, without any exaggeration at all, our food wasn’t ready until 40 minutes after they promised it would be. When we expressed our frustration with all of this, they simply ignored our concerns. Not only did they never offer to “make things right” in some way, but they refused to even apologize at all. “We were short-staffed” is literally all we got. Simply pathetic!I absolutely love Lou Malnati’s, but I can promise you that I’ll never order from this location again. It’s evident that it’s being run very poorly. I get it - mistakes happen - but this was a complete and utter failure on even the most basic levels of customer service. I expect so much more from anywhere, and especially Lou’s.
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January 2024 by Marc Marquez
Ordering 2 half toppings and they charge you for 2 full toppings. Absolute nonsense. No other pizza place in the world does this. Guess this is the last time I come here.
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November 2023 by Tamara Rashelle
They overwhelmed my pizza with spinach and I couldn't taste anything else. My cheese was green because of it.
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October 2023 by Eileen Pulak
Great pizza, especially the butter crust Chicago Classic. Delicious salad too
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October 2023 by Jeff N.
Delicious and filling stuffed Chicago pizza!
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October 2023 by Grace George
Used to be good. Not anymore. Hardly any sauce or cheese on their pizzas. Reading the rest of the reviews, it feels like it is just this location.
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October 2023 by Camie Corleone
They have had a website problem over a month and nothing is being done to fix it. There is no consistency on the prep of the pizza. But
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September 2023 by Bob Caraynoff
Ordered a Malnati’s salad which was excellent. Unfortunately the small deep dish pizza was garbage. The bottom crust was so thin and doughy, it went in the garbage. Complained to the website and was told to take it up with the specific restaurant. I’m still waiting to be contacted.This location is horrible. I’ll stick with Oak Lawn even if it’s a little further drive.
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July 2023 by Pamela Okasheh
Unfortunately I didn't like their pizza. Always heard it was great but certainly not the pizza I got. Pricey and disappointing. After one piece, had to throw it away.
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July 2023 by Jennifer O'Neill
They delivered my pizza raw. Dough was completely not cooked.
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May 2023 by Mark Lobsinger
Ordered 2 med pizza sausage, mushroom, black olives extra sauce. Got no mushrooms and no sauce.. yikes.. pathetic for 50.00$
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May 2023 by K Adams
The salads are pretty good but as far as Pizza goes I just don't get it. I think it's the worst ever bc the tomatoes taste like diced canned tomatoes that anyone could pour on anything and the cheese is just as gross...... it's like eating a big blob of rubber. The city loves this place and I admit I'm not a Chicagoan but really I don't get how they think this pizza is good at all.
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January 2023 by joseph triggs
1st time i ordered from here beforeManager was in contact with me because delivery driver couldn't find my place.Driver was awesome. Pizza was wrong order.Beef sandwich was greatHoping they make the pizza mistake right as promised Manager seemed great..Pizza again was wrong soggy and lousy..Beef sandwich very good
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January 2023 by Susan Valenti
Absolutely awful. I called and ordered for the 1st time and what a unpleasant surprise. I didn't know a small is actually a personal size for 1,(silly me)and almost no sauce and cheese. NEVER AGAIN especially for the cost. Most freezer pizzas taste better
