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November 2023 by Daniel Stanek
Didn't have sale item on first day of sale and overcharged me for another sale item.
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October 2023 by Karen weir
Today was a nightmare. I will be shopping at Fairplay so will my family after what happened to me is unforgivable. The bagger has behavior issues and shouldn't be allowed up front working with customers. I asked for double plastic and he throw some of my groceries in the cart I said your being arrogant and he literally snapped got in my face screaming at me about him being arrogant. I did talk to a manager about this . Hopefully something happens to fix this issue
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August 2023 by Jane Lightning
Is there a competition between employees on who can be more ignorant? The red head lady behind the service desk only wanted to give me two tiny pieces of velcro for my Ipass. Does it come out of your pay check? Maybe you can give me the other two pieces so I can put it on my windshield properly. And don't roll your eyes at me. ..I had my hand pushed out of the way reaching for a bag of bagels because it was more important for the worker who came flying around the corner with his little cart to stock a shelf. Y'all are nuts and your prices are too high to be that damn ignorant.
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July 2023 by Mark Simple
Wow, no wonder they can't keep anyone staffed , just saw the head honcho screaming at the top of hislungs his employees. Not the first time I've heard them talk awfully to their staff either and even throw things in a rage. No one seems happy there , I wouldn't let my kids work in such an environment. I guess I'll shop elsewhere.
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July 2023 by Donna Davis
Worst Jewel in area Workers are not helpful Shelves don’t get restocked. Spend way to much time looking for advertised items and then u r told they don’t have them. Ridiculous
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June 2023 by Vilia Bartak
Store is nice, and close for me to take mom. But I have to mention the checkout area. Very narrow and short area by checkout and difficult get by to get to other aisles and hard to check out during busy times. Large self check was empty.
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June 2023 by Tom W
Very overpriced and dont try and say inflation when other stores in the area have come down in prices while Jewel Osco keeps increasing theirs.
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June 2023 by Brooke Burmeister
I love this Jewel. Ever since the pandemic, I usually get most of my groceries through pick up. I've used them 2 times so far and now this is my go to Jewel. They called me this morning for my pick up order to substitute an item. The yogurt I initially bought was a lot cheaper but Christina at jewel was able to keep the price for what I initially bought the yogurt that they didn't have. She didn't have to do that but it's the little things that make a huge difference. The employees are super friendly and the store inside is nice and clean.
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May 2023 by K.
This location is always clean, the employees are very friendly, and items are usually in stock. I have zero complaints.
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April 2023 by C F Davis
It's jewel. Workers with huge carts in the way, workers taking up entire aisles to unload boxes and get mad when you the customer ask them to hand you an item they are standing in front of blocking said item. Gotta love the new generation of customer non service.
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April 2023 by Philip Gomez
I find that some Jewel Osco stores are better than others. I wish they had better sales and had more stock on hand.
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March 2023 by Kelley scott
Pick up and go order. Brought out quickly. Associate was friendly and put my items in my trunk nicely (bread on top, not smashed).
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March 2023 by Tia G
Ordered chicken catering for Sunday for my daughters birthday. We rented a space for three hours. We made the food to be ready at 1 so it would be hot and ready for guests. My husband picked up the order and they had 50 out of the 150 pcs for him. They forgot about the additional 100 pcs. Then they only gave us 10$ off when we had to pay for an additional hour at rental so people could actually eat since it was an HOUR late. Terrible customer service.
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March 2023 by Glenn M.
worst fried chicken dinner everchicken was old and dried out then when i call to complain im on hold for 12 minutes!!
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March 2023 by Anthony O.
Horrible every time I'm forced to enter...they have a chokehold on Palos Heights...once a new grocery store is ALLOWED to open down the street then none of us will ever enter it again. Some shady dealings only allowing one junky grocery store in Palos Heights is the only thing keeping it open. Convenience keeps me coming back but at this point it's worth the ten minute drive to Mariano's to avoid it.